Credit Controller - 12 Month Fixed Term Contract

Alexander Dennis; Skelmersdale; On-site; GBP 27,000 - 36,000; Full time

Job summary

Alexander Dennis is seeking a Credit Controller for a 12‑month fixed term contract based in Skelmersdale. You will manage a large portfolio of customer accounts, drive timely payments, and resolve queries to support our aftermarket finance team.

In this role you will work closely with internal stakeholders, use ERP systems and Excel to maintain accurate records, and contribute to process improvements while delivering excellent customer service.

Qualifications

• Experienced Credit Controller in a fast-paced, high-volume environment.
• Confident managing large account portfolios and resolving queries.
• Proficient with financial systems and Excel.

Responsibilities

• Manage and collect outstanding debts across a large portfolio.
• Resolve queries and maintain relationships to ensure timely payments.
• Support wider Accounts Receivable processes and improve records.

Skills

Credit control

Analytical skills

Communication skills

Excel

Tools

ERP systems

Pivot tables

Job description

Job Title: Credit Controller (12 month Fixed Term Contract)

Location: Skelmersdale

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on‑road mass transportation and mobility. We design, deliver, and support market‑leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers.

What You'll Do

As a Credit Controller, you'll be responsible for managing and collecting outstanding debts across a large portfolio of customer accounts within our Aftermarket business. You'll work closely with customers and internal stakeholders to resolve queries, maintain strong relationships, and ensure timely payments. Alongside core collections activity, you'll support wider Accounts Receivable processes, helping to maintain accurate financial records, improve processes, and contribute to the overall performance of the team.

What We're Looking For

We're looking for an experienced Credit Controller who thrives in a fast‑paced, high‑volume environment. You'll be confident managing large account portfolios, resolving queries, and influencing customers to achieve positive outcomes. With strong analytical skills and attention to detail, you'll be comfortable working with financial systems and Excel while maintaining a proactive, customer‑focused approach. A self‑starter with excellent communication skills, you'll be able to work both independently and as part of a collaborative team.

Bonus if you have:

• Experience managing high volumes of accounts (1000+)
• Strong Excel skills, including pivot tables
• Experience with ERP financial systems
• Experience within an automotive or aftermarket environment

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired.

• Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve.
• Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
• Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
• Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values - What Guides Us

• Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
• Quality: We strive for excellence in our products, services, and all that we do.
• Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
• Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
• Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
• Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

How To Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on [phone] or send an email to [e-mail].

Internal applicants: You have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.