Credit Controller

Shared Services Partnership; Winchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a Credit Controller to join the Credit Control team at Hampshire County Council. You will play a key role in recovering debt and ensuring effective account management, contributing to a supportive and collaborative work environment. The position offers a commitment to personal development and a benefits package that includes a holiday entitlement, pension scheme, and flexible working options.

Benefits

Flexible working

Motivating workplace

Holiday entitlement

Pension scheme

Interest-free travel loans

Qualifications

• Strong understanding of debt recovery processes and account administration.
• Excellent communication skills for building relationships.
• Ability to record and present information accurately.

Responsibilities

• Manage a portfolio of overdue accounts for effective debt recovery.
• Liaise with partners to resolve complex account queries.
• Prepare and share clear reports with management and partners.

Skills

Debt recovery processes

Account administration

Collaboration

Communication

IT skills

Job description

Social network you want to login/join with:

Salary Range: £26,918 - £29,616 per annum

Contract Type:Permanent

An exciting opportunity has arisen for a Credit Controller to join our Credit Control team at Hampshire County Council.

The Role:

The Credit Control team plays an important role in recovering debt on behalf of Hampshire County Council and our partners.

What we’re looking for:

• A strong understanding of debt recovery processes and account administration
• Demonstrates core values of integrity and respect, professionalism and working together as one organisation
• A team player with strong collaborative skills
• Excellent communication skills for building positive relationships with our colleagues, customers and partners
• Sound IT skills and able to accurately record and present information

What you’ll do:

• You’ll manage a portfolio of overdue accounts, ensuring effective debt recovery action is taken through to receipt of payment
• Liaise with our partners to resolve complex account queries effectively and efficiently
• Prepare and share clear and concise reports to your management team and our partners
• Comprehensive induction programme with all necessary training
• Commitment to personal development
• Preparation for future opportunities
• Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles

If you think you have what it takes to make a real difference in Hampshire, get in touch!

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

Additional Information:

Credit Controller Candidate Pack

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.