Credit Controller

SRM RECRUITMENT LIMITED; Welwyn Garden City; On-site; GBP 25,000 - 35,000; Full time

Job summary

SRM Recruitment Limited is seeking a determined Credit Controller for a fixed term contract in Welwyn Garden City with an immediate start.

You'll focus on chasing aged debt, resolving disputes, and negotiating payment plans to reduce overdue balances. The role requires resilience, strong communication, and the ability to drive cash collection in a busy ledgers.

Qualifications

• Proven Credit Controller with experience recovering aged or difficult debt.
• Resilient, persuasive and confident handling pushback.
• Available to start immediately or at short notice.
• Must be a car driver due to the location of the business.

Responsibilities

• Prioritising and chasing long outstanding balances by phone and email.
• Resolving historic disputes, missing paperwork and unallocated cash.
• Negotiating payment plans and escalating persistent non payers.
• Reporting on aged debt and showing clear progress in reducing it.

Skills

Credit control

Debt collection

Negotiation

Job description

Credit Controller Fixed Term Contract (9 to 12 Months) Welwyn Garden City Immediate Start

Some ledgers need more than routine chasing. This one needs a determined Credit Controller who can take on stubborn, long outstanding debt and turn it into cash.

This fixed term contract of 9 to 12 months is an immediate start opportunity for someone who thrives on a challenge. The ledger carries a significant level of aged debt, with a mix of slow payers, disputed invoices and customers who have become hard to reach. Your job will be to cut through the delays, get the right conversations happening and bring overdue balances down.

The Challenge

Collecting old debt is rarely straightforward. You'll be dealing with invoices that have been sitting unpaid for months, customers who push back on historic charges and accounts where the original contact has moved on. Some balances will need detective work before payment can even be discussed. Success here comes from persistence, sound judgement and knowing when to be patient and when to be firm.

Key Responsibilities

• Prioritising and chasing long outstanding balances by phone and email
• Resolving historic disputes, missing paperwork and unallocated cash
• Negotiating payment plans and escalating persistent non payers
• Reporting on aged debt and showing clear progress in reducing it

About You

• Proven Credit Controller with experience recovering aged or difficult debt
• Resilient, persuasive and confident handling pushback
• Available to start immediately or at short notice
• Must be a car driver due to the location of the business