Credit Controller

Gi Group UK; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A finance solutions provider in Chesterfield is seeking a Credit Controller to manage a portfolio of accounts. This role includes ensuring timely payments, accurate invoices, and maintaining positive client relationships. Candidates can expect hybrid working conditions and training support. Ideal for those with or without prior credit control experience.

Benefits

Hybrid working (3 days in the office, 2 at home)

Award-winning benefits

Supportive training environment

Opportunities for development and progression

Qualifications

• Good knowledge of basic IT and intermediate Excel.
• Able to communicate effectively over the phone.
• Strong attention to detail is required.

Responsibilities

• Manage debt collection and resolve queries for allocated accounts.
• Ensure timely issue and collection of invoices.
• Document discussions with clients thoroughly.

Skills

Basic IT knowledge

Intermediate Excel skills

Excellent telephone manner

Calmness under pressure

Attention to detail

Interpersonal skills

Communication skills

Job description

Overview

Credit Controller

Location: Chesterfield (Hybrid – 3 days in the office, 2 from home)Salary: £26,000 + award-winning benefitsHours: Full-time (37.5 hours) or part-time considered

We’re looking for a Credit Controller to join our finance team in Chesterfield. Whether you have experience in credit control or are looking for your first role in finance, we’d like to hear from you.

In this role, you’ll manage a portfolio of accounts, ensuring payments are collected on time, invoices are accurate, and relationships with clients remain positive and professional.

What we offer:

• Hybrid working (3 days in the office, 2 at home)

• Salary £26,000 (pro-rata for part time)

• Award-winning benefits

• Supportive team with full training provided

• Opportunities for development and progression

Responsibilities

Credit Controller Responsibilities (not limited to)

• Responsible for debt collection and query resolution across specific allocated accounts ensuring:-Issuing of invoices following customer specification-Ensuring payments are collected within agreed payment terms-Escalation of issues as they arise-Issue credit notes / amended invoices where necessary-Documentation of all discussions with clients within systems-Establishment of excellent working relationships with customers and internal Operational Teams
• Liaise with cash allocator to ensure allocation of payments to customer accounts in a timely and
• accurate mannerDocumentation of relevant customer processes and procedures
• Adherence to policies within the department

Skills

Credit Controller Skills

• A good knowledge of basic IT and intermediate Excel skills
• An excellent telephone manner and is able to act calm under pressure or in difficult customer conversations
• Strong attention to detail
• Excellent interpersonal and communications skills