Credit Controller

Web Recruit Ltd; St Albans; Hybrid; GBP 35,000; Full time

Job summary

A leading software solutions company in St Albans is seeking a Credit Controller to manage the credit control process. You will ensure accurate invoicing, support cash flow, and maintain a reconciled sales ledger. Ideal candidates will have experience in credit control, proficiency with Salesforce and NetSuite, and strong communication skills. This full-time role offers a salary up to £35,000 and hybrid working options.

Benefits

Salary up to £35,000 per annum

25 days' annual leave

Private medical insurance

Life insurance

Access to Employee Assistance Programmes

Regular social events

Qualifications

• Experience in practical sales ledger and credit control roles.
• Confidence using systems such as Salesforce and/or NetSuite.
• Understanding of double-entry bookkeeping and output VAT.

Responsibilities

• Manage the credit control process across multiple revenue streams.
• Ensure customers are invoiced accurately and on time.
• Support cash flow by monitoring outstanding debts.

Skills

Experience in practical sales ledger and credit control roles

Confidence using Salesforce and/or NetSuite

Excellent verbal and written communication skills

Self-motivation and initiative

Attention to detail

Problem-solving mindset

Tools

Salesforce

NetSuite

Job description

Credit Controller
St Albans, Hertfordshire (with hybrid working)

The Organisation

Our client empowers organisations to unlock their potential through software products that support businesses in achieving their operational goals. They seamlessly create, design and deliver tailored digital solutions, making them the trusted partner for a portfolio of global brands.

They are now looking for a Credit Controller to join them on a full-time, permanent basis.

The Benefits

- Salary up to £35,000 per annum, depending on experience
- 25 days' annual leave, plus an extra day for your birthday
- Private medical insurance
- A comprehensive dental, optical and hearing care plan
- Life insurance
- Access to Employee Assistance Programmes
- Enhanced family policies
- Regular social events and activities

This is a fantastic opportunity for an experienced credit controller with a solid background in sales ledger processes to join our client’s innovative digital solutions company.

You’ll be handed the reins to vital financial processes from day one, which will not only allow you to sharpen your skills but grow into a trusted expert whose work underpins the financial heartbeat of the company.

What's more, you'll have the chance to enhance your experience within a dynamic industry whilst benefitting from a valuable package that adds a significant amount to your overall rewards.

The Role

As a Credit Controller, you will manage the credit control process across multiple revenue streams, supporting the smooth running of the finance function.

Specifically, you will ensure customers are invoiced accurately and on time, support cash flow by monitoring outstanding debts and liaise with internal teams and customers to resolve issues and chase payments.

Beyond this, you will also maintain a clean and reconciled sales ledger of over 4,000 customer accounts, proactively resolving payment discrepancies and building rapport with customers to encourage timely payments.

Additionally, you will:

- Raise and issue customer invoices and credit notes using Salesforce and NetSuite
- Perform reconciliations and data housekeeping for customer accounts
- Collaborate with the Sales Team to ensure smooth order-to-cash processes
- Prepare regular reports and KPIs on aged debt, debtor days and cash collections
- Support month-end processes with accurate ledger data and reconciliations

About You

To be considered as a Credit Controller, you will need:

- Experience in practical sales ledger and credit control roles
- Confidence using systems such as Salesforce and/or NetSuite
- A solid understanding of double-entry bookkeeping and output VAT
- Excellent verbal and written communication skills with the ability to build rapport
- Self-motivation and the ability to work on your own initiative
- The ability to operate in a fast-paced environment and demonstrate strong attention to detail
- A problem-solving mindset and sound judgement on when to escalate issues

Other organisations may call this role Credit Control Officer, Accounts Receivable Clerk, Finance Assistant, Sales Ledger Clerk, or Accounts Receivable Administrator.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to make an impact as a Credit Controller, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.