Credit Controller

Jacob Grey Recruitment; South Oxhey; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jacob Grey Recruitment is seeking a motivated Credit / Collections Controller to join a growing business services team in the UK. You will manage the collections process, set up payment plans, and monitor arrangements to ensure timely payments.

The role requires meticulous record-keeping, liaison with clients and legal stakeholders, and supporting day-to-day legal and operational tasks within a fast-paced environment.

Qualifications

• Experience in credit control or collections is essential.
• Familiarity with legal administration or litigation related to credit management is advantageous.

Responsibilities

• Regular liaison with customers to manage them through the collections process.
• Setting up, negotiating and managing customer payment plans.
• Monitoring payment arrangements and following up on missed or broken plans.

Skills

Credit control

Collections

Negotiation

Attention to detail

Job description

We are looking for a motivated, organised and detail-oriented Credit / Collections Controller to join our growing team at a well-established Business Services Company.

This is an excellent opportunity for someone with strong collections skills, a keen eye for detail, and an interest in the legal and financial services sector.

Key Responsibilities:

• Regular professional liaison with customers to manage them through the collections process
• Setting up, negotiating and managing customer payment plans.
• Monitoring payment arrangements, following up with missed or broken plans and carrying out payment reviews.
• Maintaining accurate records and updating internal systems.
• Assisting with day-to-day legal and operational processes.
• Ensuring all work is completed accurately and within required deadlines.
• Providing administrative support to the legal team.
• Preparing, processing and maintaining legal documentation associated with court claims.
• Managing incoming and outgoing correspondence.
• Liaising with clients, creditors, solicitors and other relevant parties via email and telephone.

About You:

• Previous collections / credit control experience is essential.
• An understanding of legal administration / litigation relating to credit management or financial services experience would be advantageous