Credit Controller

Csm; Orpington; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a leading company as a Credit Controller, where you will manage credit control, billing, and customer relations. With a focus on process improvement and stakeholder management, you will play a key role in financial operations, ensuring timely payments and high service standards.

Qualifications

• Credit control and accounting experience, preferably in a Shared Service Centre.
• Strong communication skills and professional attitude.
• Track record of improving processes and developing systems.

Responsibilities

• Reconcile customer disputes and manage credit control tasks.
• Ensure accurate invoicing and high customer service standards.
• Produce reports on collections progress and cash forecasts.

Skills

Credit control

Accounting

Communication

Numeracy

Stakeholder management

Proactive problem solving

Job description

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Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout the world. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at Wasserman.

Join our team today!

WHAT YOU WILL BE DOING

As a Credit Controller, you will be reporting to the Credit and Billings Manger and you will be responsible for credit control, billing and be a key support in our Shared Service Centre.

YOU WILL

• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
• Ensuring credit control is performed and managed at the right level
• Ensure all sales invoices are sent accurately and distributed on time whilst supporting AR Administrator.
• Provide excellent customer service to both internal and external customers
• Forecasting inbound cash receipts and taking the initiative and pre-empt issues with appropriate solutions
• Improving debtor days by working towards monthly targets
• Verifying and contributing to the management of cash within the business, with regular accurate and updated
• forecasts of upcoming cash requirements
• Providing commercial input and regular review of current customers/ledgers to create more efficient working
• relationships
• Ensure all month end tasks are completed in line with month-end timelines and procedures
• Post customer payments by recording bank transfers, cheques, credit card transactions in compliance with finance
• policies and procedures
• Liaising with clients to ensure all required PO processes are adhered to.
• Produce weekly and monthly reports to inform the business of collections progress.
• Assist team with adhoc duties and provide cover when required
• Maintain internal ticketing system for internal and external queries.

THE SKILLS AND EXPERIECE YOU NEED

• Credit control and accounting or directly related experience preferably in a SSC environment;
• Excellent credit control track record, along with good accounting understanding;
• Excellent track record of improving processes and developing systems (ERP);
• Strong communication skills - both written and oral;
• Professional attitude and ability to communicate with people at all levels;
• Solutions orientated, proactive, and able to take owe
• Highly numerate and accurate with excellent attention to detail;
• Strong stakeholder management and communications skills.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.