Credit Controller

Global Fire & Security Systems; Nottingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

Global Fire and Security Systems is hiring a Credit Controller on a fixed term maternity cover at our Nottingham headquarters (NG2). You will manage debt collection, cash allocation and credit administration to keep the ledger healthy.

Join a market‑leading fire, safety and security provider. The role requires experience in credit control, excellent customer service and strong IT skills, with Sage and Excel proficiency.

Qualifications

• Experience in credit control and debt collection.
• Excellent customer service skills.
• Strong attention to detail and accuracy.
• Good organisational and time management skills.
• Ability to work independently and as part of a team.
• Strong verbal and written communication skills.
• Proficient IT skills including Sage and Excel.
• Ability to solve problems and meet deadlines.

Responsibilities

• Managing queries from customers promptly and communicating with customer service and sales to resolve these
• Chasing overdue invoices via telephone and email
• Take a proactive role in managing and collecting debt and ensuring overdue debt is kept within targets set
• Cash allocation ensuring that cash is allocated daily and accurately to maintain up to date ledger
• Review credit applications and run credit check reports
• Raising credit approval notes and processing credit notes
• Produce and issue monthly statements to customers
• Providing support to the senior credit controller
• Other ad hoc duties as require

Skills

Credit control experience

Customer service excellence

Attention to detail

Organisational skills

Time management

Independent worker & team player

Clear communication

Problem solving

Deadline driven

Tools

Sage

Microsoft Excel

Job description

Full Time

Fixed Term - **Maternity Cover - up to 12 Months**

Based at Nottingham - NG2

Meets National Minimum Wage

WELCOME TO GLOBAL

We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow.

Credit Controller

Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide.

Thanks to a combined wealth of knowledge and experience, Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.

We are now seeking to appoint a Credit Controller at our Nottingham head office at NG2 Business Park on a fixed term basis to cover maternity leave.

Job Purpose

To ensure timely debt collection, accurate cash allocation, effective credit administration, and excellent customer support while helping maintain a healthy sales ledger and supporting the credit control team.

Responsibilities

• Managing queries from customers promptly and communicating with customer service and sales to resolve these
• Chasing overdue invoices via telephone and email
• Take a proactive role in managing and collecting debt and ensuring overdue debt is kept within targets set
• Cash allocation ensuring that cash is allocated daily and accurately to maintain up to date ledger
• Review credit applications and run credit check reports
• Raising credit approval notes and processing credit notes
• Produce and issue monthly statements to customers
• Providing support to the senior credit controller
• Other ad hoc duties as require

About You

• Experience of working within a credit control role
• Excellent customer service skills
• Strong attention to detail
• Excellent organisational and time management skills
• Ability to work independently and as part of a team
• Good communication skills, both verbal and written
• Proficient IT skills - knowledge of accounts software like Sage, Microsoft Excel and other Office suite applications
• Ability to solve problems
• Ability to work to deadlines and manage workload

What We Offer

• Supportive and professional team environment
• Opportunities for training and career development
• Employee social and engagement initiatives
• Employee referral scheme
• The chance to be part of a reputable company in the fire and security industry

All successful applicants will be subject to vetting and security clearance

Does this sound like you?

We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.