Credit Controller

The Compleat Food Group; Nottingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company in the food sector as a Credit Controller. This role involves managing receivables, ensuring timely collections, and working closely with clients. Enjoy a flexible working environment and a range of employee benefits.

Benefits

33 days holiday

Employee Volunteering Days

Discount schemes

Well-being support groups

Personalised online training

Charity initiatives

Gym discounts

Financial tools

Qualifications

• Minimum of 1-2 years in a Credit Control position.

Responsibilities

• Chase unpaid debt through emails and calls.
• Resolve customer debt disputes.
• Allocate cash to customer accounts promptly.

Skills

Attention to detail

Communication

Proactiveness

IT skills

Job description

Join Our Finance Team at The Compleat Food Group!

We’re excited to offer an incredible opportunity for an experienced Credit Controller to join our dedicated and professional Finance team in Nottingham, on a 6-9 month fixed term contract.

We're looking for a proactive and confident Credit Controller to take ownership of our receivables process, ensuring timely collections and maintaining a healthy cash flow.

In this pivotal role, you’ll evaluate customer credit, minimise financial risk, and work closely with clients and internal teams to resolve payment issues, all whilst helping to support the financial strength and success of our business.

Who We Are

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over 5,000 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Working Hours

The working hours are Monday to Thursday 08:30am – 5pm, and 8:30am – 4pm on Fridays. We also offer hybrid and flexible working arrangements.

Your Duties Will Include

1. Actively chase unpaid debt both with the business and within the business for the parts of the sales ledger you are responsible for. This includes emailing and calling customers to find solutions for non-payment.
2. Work with customer directors and managers to resolve issues, including debit notes.
3. Handle customer debt disputes and escalate to the Accounts Receivable Team Leader as required.
4. Allocate cash to customer accounts promptly, especially for unallocated payments.
5. Resolve discrepancies outside the Ancora process, ensuring they are cleared and matched promptly.
6. Provide samples requested by external auditors.
7. Perform ad hoc tasks as requested by the Accounts Receivable Team Leader.
8. Be an active team member of central finance.

Your Skills And Experience

• Minimum of 1-2 years in a Credit Control position.
• Attention to detail while working at pace.
• Good communication skills with the ability to speak professionally to business stakeholders and customers.
• Willingness to call customers to chase unpaid debt.
• Proactiveness.
• Good IT skills.

Benefits

• 33 days holiday (including bank holidays).
• 2 Employee Volunteering Days per year.
• Online and high-street retailer discount schemes.
• Employee well-being and community support groups.
• Personalised online training via our LMS platform.
• Charity initiatives and team events.
• 24/7 access to Grocery Aid for financial, emotional, and practical support.
• Physical well-being benefits, including free on-demand exercise hubs and gym discounts.
• Online well-being benefits.
• Financial tools like mortgage calculators, budget, and aid tools.
• Holiday discounts via online retail discount schemes.

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to fairness, equity, inclusivity, and respect, ensuring all colleagues can thrive by bringing their whole selves to work. As an equal opportunity employer, we provide all the support you need to succeed.

Contact us with any questions about diversity, inclusion, or accessibility during the application process.

Recruitment Agencies

We have a trusted Preferred Supplier List. We do not acknowledge speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles directly released by our Talent Acquisition team.

If interested in working with us, please contact [e-mail]. We will reach out if we have suitable roles.

Apply now