Credit Controller

Nxtgen Recruitment; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A forward-thinking market leader is seeking a Credit Control professional to join their high-performing team in Norwich. This hands-on role will focus on maintaining strong customer relationships, timely collections, and support the organization's continued growth. In return, join a supportive environment focused on career development.

Qualifications

• Previous experience in a Credit Control or Accounts Receivable role.
• Ability to manage your own ledger confidently.
• Collaborative attitude and proactive approach.

Responsibilities

• Managing and maintaining the sales ledger.
• Proactively chasing outstanding payments.
• Building strong client relationships.
• Collaborating with the finance team on debtor performance.
• Supporting month-end processes regarding aged debt.
• Identifying process improvement opportunities.

Skills

Strong organisational skills

Attention to detail

Customer-focused mindset

Effective communication

Job description

NXTGEN are pleased to be working in exclusive partnership with a truly unique and forward-thinking business to recruit a Credit Control professional. This is an exciting opportunity to join a market-leading organisation within their industry, known for their innovative approach and sustained year-on-year growth since start-up. As part of a thriving, high-performing team, this Credit Control role is hands-on and will play a key part in maintaining strong customer relationships while driving timely collections and supporting continued commercial success. The business shows no signs of slowing down and is looking for someone who shares their passion for excellence.

This role also offers a hybrid approach.

As Credit Control you'll be responsible for:

• Managing and maintaining the sales ledger, ensuring accurate records of outstanding debts
• Proactively chasing outstanding payments by phone and email, maintaining a professional and customer-focused approach
• Building and nurturing strong relationships with clients to ensure positive cash flow and resolve disputes efficiently
• Collaborating with the wider finance team to provide updates on debtor performance and risk
• Supporting month-end processes including reporting aged debt and bad debt provisions
• Identifying opportunities for process improvement and contributing to continuous development within the function

The successful candidate will have previous experience in a Credit Control or Accounts Receivable role and will bring a proactive, customer-first mindset to their work. You'll be confident managing your own ledger, able to communicate clearly and professionally with a range of stakeholders, and will thrive in a fast-paced, evolving environment. Strong organisational skills and attention to detail are essential, as is a collaborative attitude - this is a team that prides itself on striving for the best and supporting one another to achieve great results.

In return, you'll join a supportive, values-led team where your input is truly valued. This is more than just a credit control job - it's a chance to grow your career within a high-energy business that's making big moves in its sector

Salary DOE