Credit Controller

Big Sky Additions; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An excellent opportunity awaits at a thriving business for an experienced Credit Controller or a candidate with strong transferable skills. This varied role involves managing customer accounts, ensuring timely payments, and supporting wider credit control functions. With a supportive and professional team environment, you will receive full training and mentoring if needed. This position offers career development opportunities in a reputable firm that values its employees. If you are a confident communicator with strong numerical skills and a proactive attitude, this role could be the perfect fit for you.

Benefits

Full Training

Mentoring

Career Development Opportunities

Supportive Team Environment

Qualifications

• Experience in finance, administration, or customer service preferred.
• Proactive, detail-oriented, and able to work independently.

Responsibilities

• Manage customer accounts and ensure timely payments.
• Chase outstanding debts and resolve invoice queries.
• Produce customer statements and maintain credit records.

Skills

Credit Control Experience

Customer Service Experience

Strong Numerical Skills

Problem-Solving Skills

Microsoft Office (Excel and Word)

Tools

Kerridge

Sage

Job description

An excellent opportunity for either an experienced Credit Controller or someone with strong transferable skills seeking to build a career in finance. You will manage customer accounts, ensuring timely payments and supporting wider credit control functions.

Key Responsibilities:

• Monitor and manage customer accounts within agreed credit terms.
• Maintain sales ledger records, process payments, invoices, and credit notes.
• Chase outstanding debts and resolve invoice queries.
• Set up and review customer accounts and conduct credit checks.
• Produce customer statements, credit reports, and maintain credit insurance records.
• Liaise with internal teams and customers to maintain accurate account information.
• Support legal proceedings related to credit control where necessary.

Candidate Profile:

• Some finance, administration, or customer service experience, or proven credit control experience.
• Confident communicator, organised, detail-oriented, and proactive.
• Familiar with Microsoft Office (Excel and Word); Kerridge and Sage experience advantageous.
• Ability to work independently under pressure and meet tight deadlines.
• Strong numerical, technical, and problem-solving skills.

What's on Offer:

• Full training and mentoring if needed.
• Supportive, professional team environment.
• Varied role with career development opportunities.
• Opportunity to join a thriving, reputable business.

Please apply online or contact Justin Murray at Big Sky Additions who is acting on behalf of the client.