Credit Controller

BSI; Milton Keynes; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

BSI is seeking a Credit Controller for their Milton Keynes office, offering a hybrid working model. You will be responsible for managing debt collections, resolving queries, and ensuring accurate ledger maintenance. The ideal candidate will have prior experience in high-volume credit control and excellent customer service skills.

Benefits

Flexible working hours

Ongoing training and development

Qualifications

• Experience in high-volume credit control is essential.
• Strong Excel skills required.
• Ability to work independently and as part of a team.

Responsibilities

• Collect outstanding debt from corporate clients.
• Minimise bad debt and maintain cash flow.
• Resolve customer queries promptly.

Skills

Excellent rapport building skills

Organizational skills

Team spirit

Customer service dedication

Tools

Excel

SAP

Job description

Great that you're thinking about a career with BSI!

Job Title: Credit Controller

Reports to: Credit Control Manager

Location: Milton Keynes (hybrid)

We are searching for an experienced credit controller who is used to working on a high-volume ledger to join our friendly and supportive team. The successful candidate will have excellent rapport building skills, be well-organised and team spirited, as well as being very comfortable calling corporate clients by telephone.

Playing a pivotal role working alongside the Credit Manager you will be responsible in reconciling the ledgers, assisting with the resolution of queries for the EMEA UK, chasing outstanding debts and ensuring all records are well maintained, accurate and complete and co-ordinate activities with other finance teams and departments in BSI.

Starting at a very busy time of year, the ability to work independently is essential, although a comprehensive induction will be provided. This role is based from our Milton Keynes office with site attendance required on a regular basis, currently 2 days per week.

Responsibilities:

• To collect outstanding debt owed on past and present invoices, from business/corporate clients
• Minimise bad debt & maintain cash flow using effective debt collection calls
• Focus on delinquent payments to maximise revenue income
• Resolve all customer queries promptly
• Maintain collections notes in customer accounts
• Work with all areas of the business to ensure clients on “stop” are not supplied with additional services

To be successful in this role, you must have:

• Previous experience within a high-volume credit control position essential
• Proficient using Excel
• Dedicated to high standards of customer service, including excellent telephone and rapport building skills
• SAP experience would be an advantage
• The ability to work independently whilst maintaining a team-based outlook

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

*Please note: BSI are unable to provide visa sponsorship for this vacancy

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D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, andengage with our global organization all while having fun doing great work.BSI is a community where everyone can thrive.

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BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.