Credit Controller

Bruntwood; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Birthday off

Volunteer time

Healthcare cash plan

Life assurance

Pension matched up to 8%

Discounts & cashback

Job summary

Bruntwood SciTech is seeking a Credit Controller for a 9-month fixed-term contract at our Manchester head office. You will join a small, collaborative team and take ownership of your ledger, coordinating cash collection and maintaining data integrity across systems.

You will build relationships with customers, make calls and send emails to collect payments, and present debt positions to asset managers. This role offers development opportunities within a supportive environment.

Qualifications

• Experience in credit control with understanding of statements and aged debt reporting.
• Able to manage your own ledger and lead debt calls if required.
• Enjoys working in a team and collaborating with stakeholders.

Responsibilities

• Coordinate the collection of cash across your ledger to terms outlined.
• Call and email customers as the front line of communication.
• Build internal and external relationships and maintain data integrity.
• Handle complex customer queries and resolve with colleagues as needed.
• Present debt position to asset managers and internal stakeholders.
• Collaborate with account managers to resolve queries promptly.
• Produce weekly ledgers for reference.

Skills

Credit control

Aged debt reporting

Own ledger

Lead debt calls

Team collaboration

Job description

Across the Bruntwood Group, we develop, lease and manage the very best work, leisure and retail space, regenerate town centres, and provide best in class service to our customers.

Have a look at these videos to give an insight into who we are:

You’ll be based at our head office based in the heart of Manchester City Centre - Union on Albert Square. On a 9 month fixed term contract.

Job purpose:

As a Credit Controller you’ll work in a team of five and will be responsible for the coordination of the cash collection, credit control and ledger management. You’ll manage your own ledger, giving you the autonomy to build relationships with Bruntwood customers.

What we’re looking for:

• You’ll have Credit Control experience, understanding statements and aged debt reporting
• Ideally you’ll have worked on your own ledger and an extra plus would be attending and leading debt calls
• You’ll enjoy working in a team collaborating with internal stakeholders to manage customers and provide solutions
• You’ll enjoy learning and developing, seeing feedback as an opportunity to grow and identifying ways to make your role more efficient

What you’ll be doing:

• Coordinate the collection of all cash across your ledger to terms outlined.
• Calling/Emailing Customers being the front line of communication.
• Building internal and external relationships.
• Maintain data integrity across systems.
• Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
• Present debt position to asset managers and internal stakeholders.
• Collaborating with commercial account managers to resolve customer queries promptly to ensure a seamless cash collection.
• Producing weekly ledgers to be worked from.

Here is an overview of our benefits, however, if you want to explore this further - our careers page has a benefits calculator where you can calculate the monetary value of what you’d undertake.

• 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy.
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated almost £40m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.