Credit Controller

Flock; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join an innovative company that is transforming the insurance landscape! As part of a dynamic team, you will lead the credit control function, shaping processes that will support our ambitious growth. This role offers the unique opportunity to make a significant impact from day one in a fast-paced startup environment. You'll be empowered to implement effective strategies and build strong relationships with stakeholders, ensuring smooth operations and financial success. If you're passionate about driving change and making a difference, this is the perfect role for you!

Benefits

Share Option Scheme

25 days holiday

Workplace Pension

Private Medical Insurance

Salary Sacrifice Schemes

Enhanced Parental Leave

Professional qualifications funding

Learning and development budget

Paid leave for L&D purposes

Qualifications

• Experience in B2B credit control with a focus on process improvement.
• Strong track record of managing commercial relationships effectively.

Responsibilities

• Manage credit control and billing processes from Day 1.
• Ensure timely payments and resolve issues proactively.

Skills

B2B credit control management

Finance processes understanding

Strong interpersonal skills

Problem-solving ethos

Change management

Education

Relevant professional qualifications

Job description

a Bit About Flock

At Flock we do insurance very differently.

Our real-time, data-driven approach means we’re able to price connected vehicle insurance and assess risk better than ever before, whilst giving fleet owners the insights they need to improve safety. We don’t just pay claims; we help our customers prevent them. We now insure hundreds of fleets in the UK, including the likes of JLR and Amazon, as well as fleets that work for DPD, Uber and Bolt.

We've now raised over £50M and our goal is to become the leading insurance company for connected and autonomous vehicles, and we're building a world-class team to help us get there.

THE ROLE

You will develop and manage credit control to help us build a first class credit control function at Flock in order to lay the foundations for our future growth.

WHAT WE THINK IS MOST EXCITING ABOUT THE ROLE:

Flock is on an ambitious growth trajectory - this is an opportunity for you to contribute to this from day 1 and leave a lasting legacy in terms of strong, effective credit control processes. This is a start-up environment where the route from idea to execution is extremely short. It will be highly stimulating and you will get the satisfaction of seeing your approach brought to life rapidly.

A LITTLE MORE ON WHAT YOU’LL BE DOING:

You will be taking full control of our credit control and billing processes from Day 1, with support from 2-3 other colleagues, ensuring we stay on top of upcoming payments and rigorously manage any issues through to resolution. You will be delighting our insurance carrier partners by securing cash in line with their payment deadlines whilst proactively keeping them abreast of status and issues. You will be doing this through a combination of strong process design and adherence, effective relationship management of our broker partners and a strong, pragmatic problem-solving ethos. You will bring your extensive experience to bear from Day 1 and seek to improve our processes and approach where necessary.

WHAT YOU’ll BRING TO FLOCK

• Prior experience running a B2B credit control function, with a clear idea of what “great” looks like.
• An understanding of finance processes, such as broker statement and invoice creation, with a desire to explore these avenues alongside a more traditional role in credit control.
• A strong track record of achieving low credit losses whilst maintaining strong commercial relationships
• A strong desire to make a difference and with a proven track record of driving change
• Strong interpersonal skills allowing you to effectively interact with senior stakeholders both internally and externally to Flock
  
  

WHAT WE OFFER (in Addition To a Competitive Salary)

• Participation in Flock’s Share Option Scheme
• 25 days of holiday (+ Bank Holidays)
• Workplace Pension
• Private Medical Insurance (including Optical , Dental & Mental Health ️)
• Various Salary Sacrifice Schemes - Workplace Nursery, Holiday Purchase, Tech, Gym, Cycle to Work, Electric Vehicle, Private Medical Insurance for families
• Enhanced Parental Leave and Pay
• £1000 toward relevant professional qualifications
• £500 per annum towards learning and development
• 3 days paid leave for L&D purposes
  
  

At Flock, we typically follow a hybrid working model involving a minimum of 3 days per week spent in the office, which is based in Central London, a few minutes walk from Moorgate and Liverpool Street.

ONE LAST THING..

Authenticity is important to us. We value the unique qualities and experiences you bring. So if you apply, just be your genuine self. It's who we want!