Credit Controller

AXA UK; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join AXA UK as a Credit Controller in London, where you'll enhance cash flow and minimize overdue premiums. You'll work closely with brokers, handling collections and reports, while developing your skills in a supportive, inclusive culture with competitive benefits.

Benefits

Comprehensive medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Experience in principles and practices of general insurance.
• Familiarity with premium accounting and credit control preferred.
• Lloyd’s processing knowledge is a plus.

Responsibilities

• Chase brokers for the collection of outstanding premiums.
• Assist in preparation of weekly reports for open premium receivables.
• Conduct face-to-face meetings to resolve outstanding balance issues.

Skills

Analytical skills

Strong communication skills

Interpersonal Skills

Education

General insurance experience

Lloyd’s market general experience

Tools

Microsoft Office

ISYS/IRIS

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Credit Controller

What will you do in this role?

To aide premium receivable collection to enhance cash flow and minimize past due balances.

• Responsible for chasing brokers for the collection of outstanding inward premiums.
• Experience in handling Open Market and Delegated Underwriting Authority business.
• Send out monthly statements to the brokers and monitor the responses for appropriate action.
• Assist in preparation of weekly reports utilizing IRIS mainframe for the open premium receivables which will assist with highlighting priorities by highest debt and oldest balances for action and follow-ups.
• To liaise with the Underwriter for the premium to check the current situation and then take further action with follow up calls to the Broker. Review if the Underwriter has extended the Warranty Date or SDD and update the system to reflect the change.
• Undertake face-to-face meetings with Broker with the intention to resolve issues or problems and review past due balances.
• Undertake face-to-face meetings with Underwriting teams with the intention to resolve issues or problems and review past due balances.
• Liaise with the Credit Control Manager regarding best practice and strategies for handling collections, e.g., if the Manager has a stronger relationship with the Broker than the jobholder.
• Advise the Credit Control Manager with any relevant market information including any insight to Assured / Broker / Reinsurer going into liquidation or where Brokers are continuously breaking promises to make payments.
• Attend the relevant market meetings/ updates / training sessions held by XIS to enhance knowledge and monitor changes in market premium and settlement procedures.
• Maintain an up-to-date commentary within iris on over 60-day open market premium and delegated business debt for inclusion in unit pack/management reports.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

What you need to have:

• General insurance experience – principles and practices
• Lloyd’s market general experience
• Analytical skills
• Strong communication skills
• Interpersonal Skills
• Proficiency at Microsoft office applications

What we prefer you to have:

• Prior Premium Accounting/Credit Control experience
• ISYS/IRIS
• Lloyd’s processing/bureau payments

Role Factors:

In this role, you will typically be required to:

Be in the office 6 days a month and when required for team meetings/broker meetings.

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.