Credit Controller

JB Leitch Ltd; Liverpool; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recognized commercial law firm in Liverpool is seeking a proactive Credit Controller to manage credit control processes and maintain strong client relationships. The ideal candidate will have experience in credit control, excellent communication skills, and a strong attention to detail. This full-time role offers a competitive salary starting from £30,000 and includes hybrid working options and a range of benefits.

Benefits

Hybrid working

Enhanced parental pay

Medical cash plan

Discounts on shopping and dining

Company paid social events

Free snacks and drinks

Competitive pension scheme

Life assurance

Qualifications

• Experience in a credit control role, preferably in a legal environment.
• Excellent verbal and written communication skills.
• High attention to detail and proactive problem-solving skills.

Responsibilities

• Chase overdue invoices via telephone and email.
• Maintain records of communications and payment timelines.
• Build and maintain strong relationships with clients.

Skills

Credit control experience

Communication skills

Attention to detail

Organizational skills

Analytical mindset

Proficiency in Microsoft Excel

Tools

Legal accounting software

Job description

JB Leitch is an established Legal 500 commercial law firm that enjoys a unique position and national reach in the marketplace. Specialising in legal services for the property management sector, our excellence is recognised nationally, and we act for corporate clients across England and Wales.

Our firm now benefits from the largest team of property management legal specialists in the country. We are Investors in People accredited and have won awards for our commitment to Apprenticeships. We believe in sharing our expertise and knowledge both internally and with our clients, and our CPD accreditation and certification means we can offer free CPD accredited learning.

As a proud Liverpool based firm, we sponsor National Museums Liverpool who exist to allow you, and future generations, to learn from and enjoy a varied collection of venues. Liverpool has one of the largest collections of museums and galleries in the UK. We have also supported Circus Starr for several years. Understanding that attending mainstream events can be dif?cult for children with additional needs, Circus Starr provide inclusive, exciting, non-judgemental, fun for children.

Whats in it for you

At JB Leitch you will enjoy a competitive benefits package that includes:

• Hybrid working to encourage a healthy work life balance
• Enhanced Parental Pay including maternity, paternity and shared parental pay
• Medical Cash Plan to help with those pesky dental or optical bills and much more
• Enhanced annual leave but you can always buy more if you want to
• Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
• Car maintenance schemes because MOT and services can be expensive
• Season ticket loans and car parking options available
• Plenty of company paid social events for you to choose from
• Free fruit and sweet treats with as much Nespresso coffee as you want
• Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
• Competitive pension scheme to support you later in life
• Life Assurance at 3x your annual salary for peace of mind should the worst happen
  
  

The Role

We are seeking a proactive and details-oriented Credit Controller to join our Credit Control Team.

This role is essential in managing the firms credit control processes, ensuring timely collection of outstanding debts, and maintaining strong client relationships. Prior experience in a legal environment preferred, but not essential.

Key responsibilities

Proactively chase overdue invoices via telephone and email

Maintain accurate and comprehensive records of all communications and agreed payment timelines

Analyse and reduce aged debt, particularly 90+ day balances

Build and maintain strong relationships with clients to support effective credit control

Liaise with solicitors and Client Relation Managers (CRMS) regarding aged debt matters

Escalate problematic debts to Credit Control Supervisor as appropriate

Upload invoices to client portals in a timely and accurate manner

Assist the cashiering team with the allocation of unidentified payments

Resolve and respond promptly to client queries

Perform ad hoc duties as required to support the wider finance function

Job Types: Full-time, Permanent

Pay: from £30,000

What Were Looking For

Demonstrated success in a credit control role, experience in a legal environment preferred, but not essential

Excellent verbal and written communication skills

High attention to detail and a proactive, solution- focused approach

Proficiency in Microsoft office, particularly excel

Strong organisational skills with the ability to prioritise workload effectively

Analytical mindset to support query resolution

Familiarity with legal accounting software preferred

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