Credit Controller

Hain Daniels Group; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hain Celestial UK is seeking a proactive Credit Controller to join their Credit Control team in Leeds. The role involves debt reconciliation, administration, and maximizing customer service to ensure financial health for prominent food brands. Applicants should have strong teamwork and communication skills and a results-oriented mindset.

Benefits

25 days annual leave plus 8 Bank Holidays

Flexible working options

Medical benefit

Pension

Discounts from suppliers and retailers

Qualifications

• Strong interpersonal skills for building relationships.
• Excellent communication skills for stakeholder engagement.
• Proactive and methodical approach to workload.

Responsibilities

• Reconcile and collect outstanding debt across trading divisions.
• Liaise with internal teams to resolve invoice queries.
• Contact customers regarding overdue payments.

Skills

Teamwork

Communication

Organisational skills

Analytical abilities

Customer-first attitude

Job description

Advert:

Are you a Credit Controller with a passion for reducing debt and delivering outstanding customer service? Hain Celestial UK is seeking a results-driven professional to join our Credit Control team and help support the financial health of our leading food brands—including Yorkshire Provender, Cully & Sully, New Covent Garden, Hartley's, Robertson's, Linda McCartney’s, and many more.

As a Credit Controller, your primary responsibility will be to help achieve the cash and debt reduction targets set by the Credit Manager. You will oversee the full reconciliation, administration, and collection of debt across all three trading divisions—minimising bad debt risk while maintaining a customer-centric approach.

Key Responsibilities

• Reconcile and collect outstanding debt across all trading divisions.

• Liaise with internal departments to investigate and resolve invoice and debit queries.

• Contact customers regarding overdue invoices and unjustified debit notes, securing payment in a timely manner.

• Monitor accounts that exceed credit limits, submitting requests to adjust limits where necessary to manage risk.

• Ensure all transactions reflect an accurate view of customer accounts for reporting purposes.

• Maintain thorough records of all invoice and debit note queries, ensuring accurate categorisation and documentation.

• Provide regular progress updates to the Credit Manager, tracking performance against cash and debt reduction targets.

What You’ll Bring

• Strong teamwork and interpersonal skills—able to build strong working relationships across departments.

• Excellent communication skills—comfortable engaging with stakeholders at all levels.

• Strong organisational and analytical abilities—a methodical and proactive approach to workload.

• Tenacity and perseverance—willingness to tackle challenges and find alternative solutions.

• Results-oriented mindset—always looking for ways to improve performance and efficiency.

• A customer-first attitude—able to build rapport to support effective collections and resolution.

What can we offer you?

• Competitive salary / rate of pay
• 25 days annual leave, plus 8 Bank Holiday
• Option to purchase additional annual leave
• A day off work to support our charity partners
• Flexible working options
• Pension
• Medical benefit
• And access to a HUB that offers many discounts from a range of suppliers and retailers

About The Hain Celestial Group

Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities and the planet through better-for-you brands. For more than 30 years, our portfolio of beloved brands has intentionally focused on delivering nutrition and well-being that positively impacts today and tomorrow. Headquartered in Hoboken, N.J., Hain Celestial’s products across snacks, baby/kids, beverages, meal preparation, and personal care, are marketed and sold in over 75 countries around the world. Our leading brands include Garden Veggie snacks, Terra chips, Garden of Eatin’ snacks, Earth’s Best and Ella’s Kitchen baby and kids foods, Celestial Seasonings teas, Joya and Natumi plant-based beverages, Greek Gods yogurt, Cully & Sully, Imagine and New Covent Garden soups, Yves and Linda McCartney’s (under license) meat-free, and Alba Botanica natural sun care, among others.

Hain Celestial UK

In the UK, Hain is one of the UK's leading food companies. We create food and drink products with natural goodness at their core. We're the business behind a host of household brands - Hartley's jams and jellies, Sun-Pat peanut butters, New Covent Garden Soup Co., Linda McCartney's meat free food, and Yorkshire Provender to name a few. Nearly half of our business is private label - we create quality freshly prepared fruit and juices, desserts, soups, sweet spreads and meat free products for our retail partners.

Over our sites up and down the UK, we employ circa 1,200 people in roles within Production, Supply Chain, Product Development, Sales and Marketing, and through to our Finance, HR, IT and beyond. Each of our colleagues is vital to our continued success. That's why we target the best talent, and help to develop them through the ranks.

Our Values

Own It –I am empowered and accountable for improving Hain’s business results and impact

Win Together –I collaborate with others to grow, deliver and celebrate success.

Foster Inclusion –I create an environment where everyone feels welcome, respected and valued for their uniqueness.

Be Curious –I explore ideas & insights with a growth mindset.

Our Purpose

To inspire healthier living for people, communities & the planet through better-for-you brands

Our Mission

To build purpose-driven brands that make healthier living more attainable by empowering our people, engaging our partners, and living our lives.

If you need reasonable adjustments made to the recruitment process, please let us know so we can support you in the right way.

If Hain sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!