Credit Controller

Venn Group; Hull and East Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is looking for a Credit Controller to join their team in Hull. The successful candidate must have prior experience in customer service. Responsibilities include managing outstanding debts, maintaining customer accounts, and resolving queries effectively. This role offers full-time hours and a salary of £25,396 per annum.

Qualifications

• Experience in a customer service role is essential.
• Ability to build strong relationships with clients and teams.
• Skills in managing outstanding debts and customer queries.

Responsibilities

• Take ownership of workload to control outstanding debt.
• Build relationships with customers for swift resolution.
• Update account status and notes regularly.
• Prepare written correspondence regarding customer accounts.
• Control customer accounts to maintain credit limits.
• Quickly rectify customer queries for timely payment.
• Provide support regarding customer accounts.

Skills

Customer service experience

Debt control

Account management

Job description

Hours: 40 per week (Monday – Friday)

Rate: £25,396 per annum

Location: Hull

Venn Group are currently working with an organisation based in Hull who are seeking a Credit Controller to start at short notice on a permanent basis

Main duties of the job:

• To take complete ownership of workload, working from daily work list to control the outstanding debt from customers
• Build relationships with customers and branch directors and their teams to facilitate swift resolution
• To ensure that the status and notes on all accounts are kept up to date
• Prepare written correspondence as necessary regarding customer accounts
• Control customer accounts as necessary to ensure customer is working within credit limits, dealing with overtrading and maintaining stop dates
• Ensure that customer queries are rectified and resolved as quickly as possible to ensure prompt payment of debt
• Provide support and advice to the organisations branches regarding customer accounts and outstanding queries

The successful candidate must have worked in a Customer Service role previously

To apply for this role and for more information, please send your updated CV to Ella Richardson at [e-mail]

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.