Credit Controller

Learning People Global; Hove; On-site; GBP 27,000; Full time

Job summary

An established industry player is looking for a dedicated Credit Controller to join their dynamic team in Hove. This exciting role involves managing the aged debt book, ensuring timely payments, and providing excellent service to customers. With a strong focus on communication and attention to detail, you will play a crucial role in reducing default rates and maintaining customer satisfaction. The company offers a supportive work environment and a competitive salary, along with various perks to enhance your work-life balance. If you are ready to take the next step in your career and make a meaningful impact, this opportunity is perfect for you.

Benefits

Health Cash Plan

Employee Discounts

Birthday Off

Access to Massages at Work

Collaborative Work Environment

Competitive Salary

Qualifications

• At least 12 months experience in credit control is essential.
• Excellent written and verbal communication skills are required.

Responsibilities

• Manage the aged debt book and maintain appropriate debt levels.
• Contact customers to chase payment for invoices and monitor accounts.

Skills

Credit Control Experience

Communication Skills

Mathematical Skills

Attention to Detail

Computer Skills

Job description

Job Description – Credit Controller

Are you a confident self-starter with a positive can-do-attitude who has the desire to learn, develop, and get stuck into this role? If so, The Learning People is seeking a Full-time Credit Controller who is looking to take the next step in their career and join our team in Hove.

As our Credit Controller, you will be well versed in consumer credit control practice and processes, with excellent communication (both written and verbal) skills, and a high level of attention to detail.

About Learning People

The Learning People is a trusted and innovative online learning provider that offers a wide range of accredited courses and professional certifications. We pride ourselves on delivering high-quality learning experiences that cater to the evolving needs of individuals in various industries. Our mission is to provide accessible and flexible education to empower professionals to succeed in their careers.

We have strong core values. We CARE about people. We are GENUINE and know what we say matters. We EMPOWER people to take ownership of their future. Through our actions, we make SUCCESS happen. Our POSITIVE attitude is infectious. If these values resonate with you and you are driven by success, then apply now! You could become part of something spectacular.

Why should you apply?

• Collaborative and supportive work environment.
• A competitive basic salary of £27,000 full time.
• Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service.
• Access to our benefits platform which includes discounts on retail, days out, gym, breaks, and much more.
• Student discount card with some huge savings locally and nationally.
• Competitive annual leave entitlements with an additional day off for your Birthday!
• Access to massages at work to help you unwind.

Key Responsibilities

• Manage the aged debt book across all regions.
• Maintain aged debt at appropriate levels.
• Actively reduce default rate.
• Contacting customers by telephone and email to chase payment for invoices.
• Liaising between customers and third-party finance providers to provide excellent service.
• Monitoring customer accounts and ensuring they are reconciled in a timely fashion.
• Cash allocation.
• Dealing with internal and external queries.
• Daily payment run.
• Ad-hoc duties as required.

Skill Range

• At least 12 months experience in credit control.
• Excellent written and verbal communications skills.
• Confident speaking on the phone.
• Good mathematical & computer skills.
• Excellent attention to detail.

Job Type: Full-time Monday - Friday (37.5 hours a week)

Salary: £27,000

Expected Start Date: May 2025