Credit Controller

ORKA FINANCIAL; Greater London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading financial company seeks an experienced Credit Controller for their High Wycombe office. This role involves managing customer accounts and supporting a high-performing team in a fast-paced environment. Candidates should have a strong background in credit control, excellent negotiation skills, and proficiency in Excel.

Benefits

Hybrid working

Study support

Qualifications

• Previous experience within Credit Control is essential.
• Experience in managing debt and customer accounts.

Responsibilities

• Manage a portfolio of customer accounts, ensuring prompt payment.
• Resolve invoice queries and discrepancies with clients.
• Attend internal debt review meetings and maintain accurate records.

Skills

Interpersonal skills

Negotiation skills

Problem-solving skills

Microsoft Excel

Self-motivated

Target-driven

Adaptability

Job description

Location: Buckinghamshire
Type: Permanent
Salary: £28,000 - £32,000 Per Annum (Plus Benefits)

Orka Financial have started working with a leading national business is seeking an experienced and driven Credit Controller to join their centralised Accounts Receivable function based in High Wycombe. This is an exciting opportunity to work within a high-performing team in a fast-paced, commercially focused environment, managing a dedicated portfolio of corporate accounts and acting as the first point of contact for both internal and external stakeholders.

Key Responsibilities:

• Manage a portfolio of customer accounts, taking full ownership of cash collection and aged debt reduction.
• Liaise with internal departments and external clients to resolve invoice queries and disputes.
• Ensure prompt payment to terms, proactively chasing outstanding balances and minimising overdue debt.
• Regularly attend and contribute to internal debt review meetings.
• Maintain accurate customer account records, reconcile statements, and manage unallocated cash.
• Support wider AR team tasks, such as processing payments, handling calls, and authorising refunds/journals.
• Adhere to compliance and internal policies while maintaining a high level of service.

Key Skills

• Previous experience within Credit Control.
• Strong interpersonal and negotiation skills with the ability to build internal and external relationships.
• Good knowledge of Microsoft Excel (vlookups, pivot tables).
• Ability to work under pressure, manage a varied workload and meet deadlines..
• Strong problem-solving skills, self-motivated, and target-driven.
• Flexible and adaptable to changes in processes or business requirements.

Salary: £28,000-£32,000 DOE + further great benefits, including hybrid working, study support and more.