Credit Controller

MSIG Europe; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Pension

Private medical

Flex fund

Life assurance

Holiday exchange

Job summary

MSIG Europe AG in London seeks a Credit Controller to oversee daily credit control, debt management and accurate reporting. You will liaise with clients, brokers and internal teams to ensure timely cash flow and robust controls.

The role emphasizes risk analysis, data accuracy and contributing to continuous improvement in the finance function. A strong understanding of Lloyd’s market is preferred.

Qualifications

• Strong business and financial acumen with knowledge of Lloyd’s and London market.
• Ability to assess credit risk and interpret financial statements.
• Experience in credit control and ledger maintenance.
• Excellent communication and stakeholder management.

Responsibilities

• Oversee daily credit control activities and ledger maintenance.
• Communicate with clients, brokers, and policy admin; monitor cash receipts.
• Prepare broker statements, reminders and other communications.
• Report on progress and maintain financial controls in credit function.
• Support process improvements and collaborate with IT and finance teams.

Skills

Attention to detail

Problem solving

Communication skills

Adaptability

Analytical skills

Negotiation

Education

Finance degree

Job description

CREDIT CONTROLLER

Location: London

Contract Type: Permanent

Work Pattern: Full Time and Hybrid

About The Role

The Credit Controller plays a key role in overseeing and supporting the day-to-day credit control function within Business Operations, ensuring the effective collection of premiums, payment of claims and delivery of accurate and timely reporting.

The role is responsible for proactively managing debt and credit risk, analysing account and portfolio trends, and driving actions to improve outcomes and service quality. The role holder will also take an active role in identifying operational efficiencies and process improvements, working with colleagues and contributing to projects and initiatives that support continuous improvement across the function.

This role sits within our Local Specialty Insurer business (MSIGEU) which provides services to commercial and SME clients across the globe.

What You’ll Spend Your Time Doing

• Oversight and execution of daily credit control activities and relevant ledger maintenance Communication and cooperation with clients, brokers, policy admin and other internal and external stakeholders
• Preparing and sending broker statements, reminders, other communications
• Matching of cash receipts
• Monitor items under review and report on progress
• Quality checks to ensure accurate data is produced Maintaining the financial controls in the area of credit control
• Preparation, timeliness and accuracy of closing activities and reporting including explanatory commentary and advise where appropriate
• Maintaining and carrying out the activities according to agreed and documented procedures (including updating outdated procedures)
• Cooperation with IT, business and other finance colleagues to improve service

You’re Going To Enjoy This Job If You…

• Demonstrate a high degree of attention to detail and accuracy
• Are a strong problem solver and critical thinker, with a focus on continuous improvement
• Have excellent communication and collaboration skills to bridge gaps between technical and non technical stakeholders, and ability to leverage collective efforts
• Are highly adaptable and thrive in dynamic environments to meet evolving business needs effectively and promptly
• What We Need From You
• Strong business and financial acumen, and knowledge of the Lloyd’s and London market
• Familiarity with credit risk assessment methodologies, risk indicators, and risk evaluation techniques
• Strong analytical capabilities to evaluate financial statements, credit reports and risk evaluation techniques
• Ability to interpret and draw meaningful insights from complex financial and credit-related data
• Ability to effectively influence and negotiate.

We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself,

What Can You Expect From Us?

• Competitive Base Salary
• Performance Related Discretionary Bonus** Holiday: 28 days core annual leave, and you can buy up to 5 days
• Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
• Private Medical: cover for yourself. Family members/dependants can be added
• Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
• Life Assurance: 5x annualised base salary
• Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences.

Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to ‘think outside the box’ because it calls on that diverse range of ideas, perspectives and lived experiences.

We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.

Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.