Credit Controller

Wolseley UK Limited; England; Hybrid; GBP 27,000; Full time

Job summary

A leading specialist trade merchant is looking for a Credit Controller in Warwick. This hybrid position offers a competitive salary of £26,500 plus bonuses and excellent benefits including a generous pension scheme and access to healthcare. Responsibilities include managing customer relationships and credit control. Ideal candidates should have customer service experience and be computer literate. This role promotes a positive working environment with opportunities for skill development.

Benefits

Annual leave increase with service

Generous pension scheme

Bonuses potential

Health and wellbeing initiatives

Discounts on various services

Qualifications

• Experience in a customer service role, preferably involving phone interactions.
• Ability to work independently and within a team.
• Knowledge of Microsoft Office applications.

Responsibilities

• Build relationships with customers and collect debt.
• Liaise with internal teams to resolve queries and disputes.
• Monitor credit limits and maintain accessible account records.

Skills

Customer service experience

Organisational skills

Computer literacy

Experience with targets and KPIs

Credit Control experience

Tools

Microsoft Office

Job description

Salary:

£26,500 + Bonus + Excellent Benefits

6-Month Fixed-Term Contract

Credit Controller - Warwick – Finance

Hybrid Working- Three Days in the office

So, who are we? We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Credit Controller based in Warwick you’ll be responsible for:

• Building relationships with customers via phone and email and proactively collecting debt
• Liaising with internal sales teams to resolve any queries and invoice disputes
• Credit limit monitoring
• Keeping a record of account information that is easily accessible if requested

This is a full-time, permanent hybrid role working 40 hours per week Monday to Friday between 8am - 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.

And here’s what we’d like you to have:

• Experience in a customer service role, preferably a role that involves speaking with customers over the phone
• Organisational skills and the ability to work independently as well as part of a team
• Computer literate and working knowledge of Microsoft Office (Outlook/Excel/Teams)
• Experience working towards targets and KPIs
• Credit Control experience is desirable

We look forward to receiving your application!

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