Credit Controller

Robert Walters UK; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A dynamic organization is seeking a detail-oriented Credit Controller to join their finance team in Warwick. This role offers an exciting opportunity to manage credit control functions, ensuring timely collections and maintaining excellent customer relationships. The successful candidate will be responsible for overseeing a portfolio of accounts, performing credit checks, and collaborating with sales and customer service teams. If you have a proactive attitude and a knack for problem-solving, this position will allow you to thrive in a supportive environment while making a significant impact on the organization's financial health.

Qualifications

• Previous experience in credit control or accounts receivable is essential.
• Strong communication skills and ability to build relationships.

Responsibilities

• Manage customer accounts and ensure timely collection of debts.
• Build relationships with customers and resolve payment issues.

Skills

Credit Control

Communication Skills

Organizational Skills

Microsoft Excel

Problem-Solving Skills

Tools

Accounting Software

Microsoft Office

Job description

Job Title: Credit Controller

Location: Warwick (5 days onsite)

Salary: £25,000 - £27,000 per annum

Employment Type: Permanent

Job Description:

We are seeking a detail-oriented and proactive Credit Controller to join our finance team based in Warwick. This is a fantastic opportunity for someone with experience in credit control, looking to contribute to a dynamic and growing organization. The successful candidate will be responsible for managing the credit control function, ensuring timely collection of outstanding debts, and maintaining excellent customer relationships.

Key Responsibilities:

1. Manage and maintain a portfolio of customer accounts, ensuring all debts are collected in a timely manner.
2. Perform credit checks on new and existing customers to assess creditworthiness.
3. Monitor overdue accounts and take appropriate action to collect outstanding payments.
4. Build and maintain strong relationships with customers, resolving any issues or disputes promptly and professionally.
5. Process and allocate payments to customer accounts, ensuring accurate records are kept.
6. Negotiate payment plans and settlements with customers, when necessary.
7. Work closely with the Sales and Customer Service teams to resolve any billing or payment-related queries.
8. Prepare and send out statements, reminder letters, and collection emails to customers.
9. Monitor aged debt reports and escalate overdue accounts to management as required.
10. Assist in the preparation of monthly cash forecasts and aged debt reports for management review.
11. Ensure compliance with company policies and procedures regarding credit and collections.

Skills & Qualifications:

1. Previous experience in credit control or accounts receivable is essential.
2. Strong communication skills, both written and verbal.
3. Ability to build and maintain strong relationships with customers and internal teams.
4. Excellent organizational and time management skills with the ability to prioritize workloads.
5. High attention to detail and accuracy in data entry and financial record-keeping.
6. Proficient in using Microsoft Office, especially Excel. Experience with accounting software is a plus.
7. Ability to work independently and as part of a team.
8. Strong problem-solving skills and the ability to handle difficult conversations with professionalism.

This role is managed by Walters People entity which is a temporary recruitment agency.