Credit Controller

TN United Kingdom; Dartford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in secure data destruction is seeking a Credit Controller to manage complex accounts and drive results. This role offers autonomy in debt collection, where your expertise will enhance customer satisfaction and ensure smooth operations across departments. Join a dynamic team that values collaboration and is committed to excellence in service delivery. With opportunities for professional growth and a focus on inclusivity, this position is perfect for a customer-focused professional ready to make a significant impact.

Benefits

23 days annual leave

Free parking

Flexible working options

Qualifications

• Experience with large, multi-location blue-chip clients is preferred.
• Strong knowledge of technical and legal credit issues.

Responsibilities

• Own the Credit Control Process and resolve debt challenges.
• Build relationships with key customers and sales teams.
• Achieve KPIs set by your line manager.

Skills

Credit Control

Communication Skills

Negotiation Skills

Advanced Excel

Problem Solving

Education

CICM Qualification

Job description

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Are you ready to take control of the numbers and drive real results for a leading company in secure data destruction? At Restore Datashred, we're looking for a Credit Controller with a passion for collaboration and a keen eye for detail to join our dynamic team. If you're a tenacious, customer-focused professional who excels in managing complex accounts, we want to hear from you!

In this role, you'll take charge of debt collection with autonomy and precision, overseeing customer accounts and consistently reducing our DSO. You’ll become the go-to for all credit control issues on your ledger and be proactive in managing collections across our impressive client base. Your professionalism, tact, and judgement will ensure high customer satisfaction while you work closely with multiple teams to keep our standards top-notch.

RESPONSIBILITIES

• Own the Credit Control Process: Be the main point of contact for all credit control issues, engaging directly with clients and working to resolve debt challenges
  
• Build Relationships: Attend meetings with key customers and sales teams, acting as a trusted advisor on credit matters
  
• Drive Results: Prepare court paperwork when necessary, meet deadlines, and work to resolve debt issues for clients in liquidation
  
• Collaborate Across Departments: Partner with cash allocations, invoicing, and other teams to ensure seamless service and problem-solving
  
• Achieve KPIs: Meet performance targets set by your line manager, ensuring the highest standards in all aspects of credit control

ABOUT YOU

• Experience with large, multi-location blue-chip clients (preferred)
  
• Strong knowledge of technical and legal credit issues
  
• Excellent communication, negotiation, and influencing skills
  
• Advanced Excel skills for managing and analysing data
  
• Confidence in managing high-pressure situations and deadlines
  
• A CICM qualification is a plus!
• 23 days annual leave
  
• Bonus
  
• Free parking
  

We are one of the leading providers of data destruction in the UK, with secure shredding centres across country providing scale, efficiency, and unrivalled value to our customers.

With both on-site and off-site destruction services, the Datashred team is flexible and customer focussed. We have a clear vision to be the number one choice for secure destruction and recycling if confidential material. And we can only achieve this with the support and enthusiasm of our team.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.

We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break