Credit Controller

Tiger Resourcing Group; Crowborough; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise cherche un Credit Controller responsable de la gestion des créances pour divers marchés, visant à améliorer le recouvrement et les relations clients. Le candidat idéal aura de l'expérience dans un environnement à rythme rapide, excellente gestion des créances et compétences interpersonnelles solides.

Qualifications

• Minimum de 5 ans d'expérience dans un rôle de credit control.
• Expérience de travail avec des clients mondiaux.
• Antécédents prouvés d'amélioration des collections.

Responsibilities

• Gérer les comptes clients et les paiements à temps.
• Construire des relations solides avec les clients et parties prenantes.
• Assurer des prévisions de flux de trésorerie.

Skills

Compétences organisationnelles

Compétences numériques

Compétences interpersonnelles

Capacité d'adaptation

Travail d'équipe

Education

Expérience de minimum 5 ans en gestion de crédit

Expérience avec des clients EMEA et/ou mondiaux

Tools

NetSuite

Job description

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Work environment:

hybrid (minimum 3 days per week in either Crowborough, East Sussex, or Canning Town, London)

Role Summary

This position is responsible for the Credit Control function, covering various company entities, including the UK, Germany, Poland, and Spain.

While the day-to-day duties of this role vary, your main responsibilities would be to manage and ensure an accurate and efficient credit control service is delivered, and to build and maintain strong relationships with clients and stakeholders for the smooth running of the department.

Key Responsibilities

• Lead Credit Controller for the businesses, covering the UK, Germany, Poland, and Spain (and other markets when required). Managing the full ledger and the aged reports, in multiple currencies.
• Taking a proactive role in chasing payment from clients by phone and email to ensure clients pay in a timely manner per the T&Cs of the agreement.
• Sending statements to clients and reconciling customer accounts.
• Assisting with the management of client portals, ensuring processes are followed to obtain approval of invoices and ensure payments are made on time.
• Supporting the team in allocating daily cash.
• Building strong relationships with Clients (Global and Local), internal stakeholders, and other Convergint offices.
• Managing intercompany receivable and payable accounts, ensuring payments are made on time.
• Providing aging analysis summaries.
• Providing cash flow forecasts to the Financial Controller.
• Working closely with other members of the Accounts Receivable team to assist with client setup, maintaining client records, ensuring purchase orders are received prior to work starting, ensuring portal invoices are uploaded correctly, and credit checks are completed.

Other duties include:

• Monitoring and analyzing monthly and annual KPIs such as % Aged Debt, DSOs, etc.
• Assisting with month-end analysis and reporting related to cash collection, aging of debtors, cash flow forecasts, bad debt provision requirements, etc.
• Seeking continuous improvements in processes and procedures to aid prompt cash collection.
• Participating in team-building exercises.

Key Skills Required

• Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel, etc.)
• Excellent organizational skills
• Excellent numeracy skills
• Being adaptable and proactive in problem-solving
• Excellent interpersonal skills - proven ability to build strong internal and external relationships
• Good team player

Education & Experience Requirements

• Minimum of 5 years’ experience in a credit control role
• Experience of working with EMEA-wide and/or global clients and offices
• Proven track record of improving collections and processes
• NetSuite experience would be beneficial
• Ability to work independently while with the team
• Ability to work in a fast-paced environment