Credit Controller

Eileen Richards Recruitment; City; On-site; GBP 25,000 - 35,000; Full time

Job summary

A national business in Wolverhampton is seeking a Credit Controller to join their supportive team. The successful candidate will utilize their skills to manage debt collection, maintain ledgers, and resolve customer queries while benefiting from competitive pay and growth potential.

Benefits

Competitive salary plus bonus

On site, free car parking

Collaborative and supportive team environment

Potential for growth

Qualifications

• Previous Credit Control experience is essential.
• Understanding of accounting procedures is important.
• Energetic, honest, positive and self-motivated personality.

Responsibilities

• Chasing debt via telephone, letter and email.
• Working to monthly cash and aged debt targets.
• Maintaining accurate records and statistics.

Skills

Customer Service

Communication

Organisational Skills

Analytical Skills

Job description

Credit Controller

Wolverhampton

Competitive Salary + Bonus

• Are you looking to join a national business where your credit control skills are genuinely valued and recognised?
• Do you want to be part of a friendly, supportive team that s proud of delivering world-class service for over 80 years?
• Are you ready to grow your credit control career with a business that values people, processes and your potential?

The Company:

ER Recruitment are excited to be working with our prestigious, national client, on this fantastic Credit Control position based in their head office in Wolverhampton.
Our client have provided world-class service and innovative solutions for over 80 years and are committed to delivering outstanding customer service to their customers.
The successful candidate will have a background in maintaining a ledger to include collection calls to clients, query resolution and timely cash collection within customer credit terms

Role & Responsibilities of the Credit Controller:

• Chasing debt via telephone, letter and email
• Working to a monthly cash and aged debt target
• Completion of accurate statistics and data
• Cross reference of receipts and credits on the system
• Cash Allocation and ensuring remittances are received from customers on their ledger.
• Liaise with internal stakeholders to resolve queries in a timely manner
• Issue copy invoices or any other information as required by a customer to resolve payment
• Escalate to Line Manager any cash collection issues in a timely manner
• Responsible for own ledger and achieving month cash and debt targets
• Ensuring debt is no older than 30 days overdue against terms
• Resolution of invoice queries and raising credit notes
• Customer query resolution build rapport and lasting relationships with customers.
• Ensure and verify that customers are provided with clear information
• Managing and interpreting analytical information, data and reports
• Follow and use the company quality call protocol
• Ensure accurate case notes are logged in the customer database.
• Provide support to other team members when needed, and proactively contribute to achieving company targets
• Ensure accurate timekeeping to maintain efficiency within the department.

About You as the Credit Controller:

• Previous Credit Control experience
• Outstanding customer service and telephone manner
• An understanding of accounting procedures
• Experience of working within a target driven business
• Good systems knowledge, as well as background adhering to procedures and processes
• Excellent communication and organisation skills
• Ability to work to deadlines and prioritise tasks
• Energetic, honest, positive and self-motivated

Additional Benefits:

Excellent salary plus bonus!

On site, free car parking

Working with a collaborative and supportive team

Potential for growth

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.

We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you.