Credit Controller

Travail Employment Group; Cheltenham; On-site; GBP 20,000 - 30,000; Part time

Job summary

A local employment agency is seeking a part-time Credit Controller to manage the collection of outstanding debts, oversee direct debit processes, and resolve customer queries. Ideal candidates will have credit control experience, strong communication skills, and good MS Excel proficiency. The role is based in Cheltenham, with opportunities for overtime during busy periods.

Benefits

Lovely offices in the countryside

Free parking

Fantastic coffee!

Qualifications

• Prior experience in a credit control position.
• Ability to chase overdue debts effectively.
• Proficiency in MS Excel, ideally with pivot tables.

Responsibilities

• Chase overdue customer accounts via telephone and email.
• Set up and manage Direct Debit payments.
• Post and allocate payments received to the bank.

Skills

Credit control experience

Chasing overdue invoices

MS Excel skills

Communication skills

Positive attitude

Job description

Role of a part time Credit Controller -
This position, of credit controller will offer a broad range of duties to include; collection of outstanding debts from large client ledgers in order to reduce the aged debt, as well as posting and allocating to the customer account, assist with managing the direct debit process and answering queries promptly.

• Actively chase overdue customer accounts via telephone and email to ensure cash collection is maximised


• Set up, process and manage Direct Debit payments


• Contact customers daily via telephone to chase bounced direct debits


• Post and allocate payments received to the bank


• Carry out credit checks and risk management

• Adhere to all aspects of the company credit policies


• Issue reminder letters for overdue debt in line with company policy


• Escalate non-payers to for timely legal action.

• Answering inbound calls, monitoring and maintaining the credit control inbox

• Identify and resolve customer invoice queries


• Liaise internally with sales, service and accounts managers


• Prepare files for legal action


• Make decisions on putting accounts on stop or releasing orders


• Highlighting bad debt risks


• Banking of cheques


• Provide holiday cover for other members of the credit control team.

What you'll need to succeed

• You will require the right-to-work in the UK, along with prior experience in a credit control position.


• Prior experience chasing overdue invoices and reducing debt


• Good MS Excel Skills (ideally pivot table experience)


• Great communication skills

• Positive attitude, hard working, determined, up to a challenge


• Self motivated and ability to prioritise workload


• Able to work as part of a friendly team

This is a part time role, currently covered 5 hours per day 5 days per week but we may be able to accommodate different hours.

Overtime may be available for busy periods, or to cover absence or annual leave.

In return we offer

• Lovely offices in the countryside


• Free parking


• Fantastic coffee!

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.