Credit Controller

www.findapprenticeship.service.gov.uk - Jobboard; Cheltenham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A recruitment agency is seeking a part-time Credit Controller in Cheltenham. Responsibilities include managing overdue accounts, processing Direct Debit payments, and resolving customer queries. Ideal candidates will have prior credit control experience, good MS Excel skills, and excellent communication abilities. The role offers free parking and lovely countryside offices.

Benefits

Lovely offices in the countryside

Free parking

Fantastic coffee!

Qualifications

• Experience in credit control position required.
• Ability to chase overdue invoices effectively.
• Proficiency in MS Excel with pivot table experience preferred.

Responsibilities

• Chase overdue customer accounts via phone and email.
• Process and manage Direct Debit payments.
• Prepare files for legal action when necessary.

Skills

Chasing overdue invoices

Good MS Excel skills

Great communication skills

Self-motivated

Ability to prioritise workload

Job description

Role of a part time Credit Controller -
This position, of credit controller will offer a broad range of duties to include; collection of outstanding debts from large client ledgers in order to reduce the aged debt, as well as posting and allocating to the customer account, assist with managing the direct debit process and answering queries promptly.

• Actively chase overdue customer accounts via telephone and email to ensure cash collection is maximised
• Set up, process and manage Direct Debit payments
• Contact customers daily via telephone to chase bounced direct debits
• Post and allocate payments received to the bank
• Carry out credit checks and risk management

• Adhere to all aspects of the company credit policies
• Issue reminder letters for overdue debt in line with company policy
• Escalate non-payers to for timely legal action.

• Answering inbound calls, monitoring and maintaining the credit control inbox

• Identify and resolve customer invoice queries
• Liaise internally with sales, service and accounts managers
• Prepare files for legal action
• Make decisions on putting accounts on stop or releasing orders
• Highlighting bad debt risks
• Banking of cheques
• Provide holiday cover for other members of the credit control team.

What you'll need to succeed

• You will require the right-to-work in the UK, along with prior experience in a credit control position.
• Prior experience chasing overdue invoices and reducing debt
• Good MS Excel Skills (ideally pivot table experience)
• Great communication skills

• Positive attitude, hard working, determined, up to a challenge
• Self motivated and ability to prioritise workload
• Able to work as part of a friendly team

This is a part time role, currently covered 5 hours per day 5 days per week but we may be able to accommodate different hours.

Overtime may be available for busy periods, or to cover absence or annual leave.

In return we offer

• Lovely offices in the countryside
• Free parking
• Fantastic coffee!

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.