Credit Controller

DiverseJobsMatter; Chelmsford; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

An international insurance company in Chelmsford is seeking a Credit Controller for its finance team. The ideal candidate will be detail-oriented, possess strong analytical and communication skills, and have experience in credit control. This role offers excellent development opportunities and benefits such as a 10% employer pension contribution and 30 days of annual leave.

Benefits

30 days annual leave

Flexible working arrangements

10% employer pension contribution

Comprehensive private medical insurance

26 weeks fully paid parental leave

Remote working abroad up to 20 days per year

Cycle-to-work scheme

Qualifications

• Strong attention to detail and relationship-building skills.
• Commitment to learning; full training provided.
• Good communication, negotiation, and influencing skills.

Responsibilities

• Take full ownership of broker accounts and resolve unidentified cash and debt issues.
• Review and reconcile broker statements, clearing unreconciled premiums.
• Collaborate with UK and European teams to support broader credit control function.

Skills

Attention to detail

Relationship-building

Communication skills

Negotiation skills

Analytical mindset

Microsoft Office proficiency

Previous experience in credit control

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Credit Controller

Location: Chelmsford, United Kingdom (Hybrid)

Employment Type: Full-time, Permanent

Overview

Our client, an international insurer and reinsurer with a presence in 27 countries, is seeking a Credit Controller to join its finance team. This is an exciting opportunity for candidates looking to build a career in a supportive and dynamic environment with excellent development prospects.

Key Responsibilities

• Take full ownership of broker accounts and resolve unidentified cash and debt issues
• Review and reconcile broker statements, clearing unreconciled premiums
• Identify brokers with high query volumes and implement strategies for resolution
• Maintain and enhance process documentation in line with documentation standards
• Analyse process data to identify concerns and propose effective solutions
• Ensure accurate data capture across all processes to support management information
• Collaborate with UK and European teams to support the broader credit control function

Candidate Profile

• Strong attention to detail and relationship-building skills
• Commitment to learning; full training provided
• Good communication, negotiation, and influencing skills
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Analytical mindset with the ability to interpret detailed reports
• Previous experience in underwriting administration or credit control within the commercial/London insurance market is advantageous
• Additional language skills are a plus but not essential

Benefits

• 30 days annual leave (plus option to purchase additional days)
• Flexible working arrangements including part-time, job share, and compressed hours
• 10% employer pension contribution
• Comprehensive private medical insurance for employee and family
• 26 weeks fully paid parental leave
• Remote working abroad up to 20 days per year
• Cycle-to-work scheme (up to £5,000)
• Access to sustainable investment pension options

Application Process

Interested candidates should apply online. Selected applicants may be required to complete an online assessment.