Credit Controller

Xeinadin Group; Cardiff; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading business advisory firm in Cardiff seeks a Credit Controller for their South Wales hub. This role involves chasing outstanding payments, managing records, and resolving billing queries. Ideal candidates will have experience in credit control, strong communication skills, and a diploma in Accounting or a related field. The company offers competitive salary and benefits, along with a hybrid working model.

Benefits

Company Pension Scheme

25 days of annual leave + bank holidays

Employee Assistance Programme - 24/7 support

Qualifications

• Previous experience in a credit control or accounts receivable role.
• Strong communication and interpersonal skills.
• Good organizational and time management abilities.

Responsibilities

• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions and payment status.
• Resolve invoice and payment queries in a timely manner.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Excel proficiency

Education

Diploma in Accounting, Finance, or Business Administration

Tools

Microsoft Office

Job description

Vacancy Name
Credit Controller

Vacancy No
VN1458

Employment Type
Permanent

Duration
N/A

Location City
Cardiff

Location Country
United Kingdom

Company Description
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description
Xeinadin are looking to appoint a Credit Controller to join our South Wales hub on a hybrid basis between our Cardiff and Bridgend offices. This is a new role as part of our expanding central finance team and reporting to our Group Credit Control Manager.

Key Responsibilities

• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions and payment status.
• Resolve invoice and payment queries in a timely manner.
• Monitor customer accounts and escalate issues as needed.
• Assist in preparing aged debt reports.
• Support month-end and year-end financial processes.
• Build strong relationships with internal teams and customers.

Key Requirements

• Previous experience in a credit control or accounts receivable role.
• Strong communication and interpersonal skills.
• Good organizational and time management abilities.
• Familiarity with accounting systems and Microsoft Office.
• Ability to work independently and as part of a team.
• Proficient in Excel, including basic formulas and spreadsheet management.
• Minimum of a diploma or certificate in Accounting, Finance, or Business Administration. A degree or professional qualification is desirable but not essential.

Additional Requirements
Model
Hybrid

Salary
Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme - 24/7 support, free and confidential
• Corporate Discounts Platform
• Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
• PMI single or family
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental