Credit Controller

Allianz Popular SL.; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job description

Join our dynamic and detail orientated Instalment team in Bristol as a Finance Instalments Controller. We are seeking a Instalments Controller with regulatory experience and reporting skills, eager to take the next step in their career. As we embark on an exciting period of transformation, this role offers the opportunity to be part of a forward-thinking business that values adaptability and innovation. If you're passionate about contributing to change and looking for a role that promises growth and future opportunities, we would love to hear from you!

As a Finance Installments Controller you will contribute to the delivery of Instalment Credit Management’s objectives and Key Performance Indicators (KPIs) through the timely and effective performance of duties, maintaining standards, building effective relationships.

Salary Information

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Location: Bristol

About You

• Undertakes instalment control activities, in accordance with the defined processes, to ensure prompt premium payment and to achieve agreed KPIs.
• Ensure instalment process and operational activities are adhered to within regulatory requirements.
• Handle internal and external customer queries in an efficient and professional manner.
• Builds effective relationships with both internal and external customers.
• Support effective and efficient collaboration between offshore and onshore teams.
• Ensure policy and procedures, workflow for assigned areas of responsibility, as well as archived records to satisfy audit and statutory requirements are maintained.
• Accurately complete and maintain manual reports using Excel.
• Provide Ad-hoc information that is required by the business in an ever changing environment.
• Communicate effectively and promptly with Team & Team Leader to raise issues/concerns promptly with systems or processes and provide creative solutions to overcome challenges and minimize downtime.
• Experience of working in a customer facing credit management, instalments or any regulated finance role.
• A detailed understanding of business and instalment processes and systems.
• Good knowledge of credit management best practice and the ability to apply this in the role.
• Up-to-date knowledge and understanding of all relevant Compliance and Regulatory rules and procedures, FCA and banking rules and regulations.
• Working knowledge or good understanding of the BACS system, rules, and regulations.
• Excellent working knowledge of Microsoft Excel and other Office applications.
• Able to manage workload and priorities, adapting to changing needs and priorities.
• Strong negotiation skills and communication skills.
• Results-orientated, data driven and innovation-minded, able to adapt quickly to changing needs and priorities.

Minimum Requirements

• GCSE or equivalent (including Maths and English at grade C or above).
• CICM qualification to certificate level preferred, or a desire to study towards this qualification would be advantageous.
• Experience in data analysis and reporting, desirable.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options.
• Annual performance related bonus.
• Contributory pension scheme.
• A discount up to 50% on a range of insurance products including car, home and pet.

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Diversity & Inclusion

At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

For any inquiries or to submit your application, please contact: Conor McCourt

We reserve the right to close the ad early if we reach enough applications.

Join us - Let’s Care for Tomorrow.

70974 | Finance & Accounting | Entry Level | Non-Executive | Allianz UK | Full-Time | Permanent