Credit Controller

Core3 | B Corp™; Bristol; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A leading company based in Bristol is looking for a Credit Controller with a strong background in credit control or customer service. You'll manage customer accounts, ensuring timely debt payments, while enjoying hybrid working and a competitive salary. Join a dynamic team that values diversity and inclusion.

Benefits

Onsite parking

Hybrid working

Bonus

Other great benefits

Qualifications

• Experience in credit control or customer service role is essential.
• Excellent interpersonal and communication skills required.
• Able to prioritize workload and demonstrate flexibility.

Responsibilities

• Manage customer accounts to ensure timely payment of debt.
• Conduct investigations and resolve queries within agreed timescales.
• Process credit card payments and set up customer payment plans.

Skills

Interpersonal Skills

Communication

Attention to Detail

Teamwork

Workload Prioritization

Job description

Credit Controller

Why join out client?

This is a chance for someone with either a Credit Control or an excellent Customer Service background to work with a market leading business based near central Bristol. Offering hybrid working and a salary of £25,000 - £28,000 depending on experience.

How you'll make an impact

Reporting to the Credit Control Supervisor, your responsibilities will include maximising cash collections through the effective application of the company's credit policy. In addition to investigating and resolving any queries and discrepancies within agreed timescales.

Key responsibilities include:

• Manage customer accounts to ensure timely payment of debt
• Accountable for your allocated ledger
• Manage the collections and resolution of debt and individual queries
• Reducing aged debt profile
• Reduction of debt over 90 days
• Unallocated cash
• Processing of credit card payments
• Setting up customer payment plans in line with company policy
• Taking payments over the telephone
• Weekly and monthly reports
• Allocating payments to relevant accounts
• Reconciling customer accounts
• Resolving invoice and delivery queries
• Obtain proof of delivery and providing copy documents
• Place customer accounts on stop, and releasing orders where appropriate
• Provide administration for customer accounts
• Using the most effective method to collect outstanding debt, either telephone or email
• Highlight and investigate any exceptions and variances
• Allocating and creating credit notes
• Preparing files and information for litigation
• Liaising with other departments

Why our client is excited about you

• Previous experience in credit control or customer service role essential
• Excellent interpersonal and communication skills
• Able to prioritise workload and demonstrate flexibility
• Good attention to detail
• Able to work as a part of a team

What you'll get in return

This amazing company offers a fantastic culture where you can really make an impact. The benefits for this Credit Controller in Bristol are:

• £25,000 - £28,000
• Onsite parking
• Bonus
• Hybrid working
• Other great benefits

We invite applications from all qualified candidates who believe they meet the requirements of the role, whilst supporting and promoting equality and diversity to create an inclusive working environment for all.

If this advert sounds like it was written for you then please apply to this advert or reach out to [e-mail] // 0117 213 0300. Go to www.core3.co.uk to see our full jobs listings