Credit Controller

JR United Kingdom; Brigg; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a growing and enthusiastic team within a leading company where your responsibilities in credit control will be key to managing customer accounts and ensuring compliance with internal policies. This role offers competitive benefits including generous annual leave and health support, fostering a collaborative and supportive work environment.

Benefits

Generous annual leave

Health and wellbeing support

Paid company sick leave

Paid volunteering day

Qualifications

• Minimum of 3 years experience in credit control.
• Proficient in standard office software including spreadsheets.
• Understanding of legal procedures related to debt recovery.

Responsibilities

• Generate and distribute overdue account notifications.
• Conduct credit assessments for account openings.
• Manage customer payment discrepancies.

Skills

Attention to detail

Communication

Proactive attitude

Tools

ERP systems

Financial software

Job description

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Your new company
This company's commitment to excellence in both products and processes is a driving force behind our work. They believe in the people behind the scenes who truly shape their success. Their dedication and teamwork have laid the foundation for a resilient and flourishing environment. They cultivate a close, collaborative atmosphere while operating with the reach and ambition of a much larger entity.
Your new role
Will consist of:

• Generating and distributing overdue account notifications across multiple business units.
• Monitoring internal account activity for a designated group of operational sites.
• Supporting the onboarding process for new customer accounts, including system setup and data entry.
• Conducting credit assessments for account openings, credit limit reviews, and financial adjustments.
• Processing and allocating incoming payments on a daily basis.
• Tracking and managing customer credit limits to ensure compliance with internal policies.
• Following up on outstanding balances through various communication channels and escalating issues as needed.
• Coordinating with third-party agencies for external debt recovery when internal efforts are exhausted.
• Initiating legal proceedings for unresolved small debts when appropriate.
• Addressing and resolving customer payment discrepancies and account queries.
• Contributing to broader credit control and sales ledger functions, including month-end reporting and reconciliations.
• Providing daily support to the credit management team and offering coverage during periods of absence.

The hours for this position are 7.30 - 16:00, early finish every second Friday at 1.30 and the other Friday is an 8.30-5 finish.
What you'll need to succeed

• A minimum of 3 years experience in credit control
• Strong attention to detail with a focus on accuracy and consistency.
• Confident, proactive, and approachable with a positive and motivated attitude.
• Excellent interpersonal and communication skills, both written and verbal, across internal teams and external stakeholders.
• Proficient in standard office software, including spreadsheets and word processing tools.
• Capable of working independently while also contributing effectively within a fast-paced, collaborative team environment.
• Familiarity with enterprise resource planning (ERP) systems and financial software platforms.
• Understanding of credit insurance processes and claims handling.
• Knowledge of legal procedures related to debt recovery, including small claims processes.

What you'll get in return

• Generous annual leave allowance, including public holidays, with options to purchase additional days or sell unused leave.
• Competitive, contributory retirement savings plan.
• Health and wellbeing support through a comprehensive employee assistance program, offering 24/7 access to counselling, legal, financial, and lifestyle advice.
• Enhanced family leave policies to support maternity, paternity, and adoption needs.
• Paid company sick leave to support employee health and recovery.
• Recognition of long-term commitment through service-based awards.
• Access to exclusive discounts on retail, travel, entertainment, and more via a dedicated employee benefits platform.
• Staff purchase privileges on selected products and services.
• Paid volunteering day annually to support community engagement and personal causes.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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