Credit Controller

Eg (Training) Limited; Blackburn; On-site; GBP 23,000 - 27,000; Full time

Job summary

An exciting opportunity awaits for a Credit Controller to join a dynamic team at a leading global convenience retailer. This role offers the chance to play a key part in transforming the finance department while managing customer accounts to maximize cash collection and minimize risk. With a focus on KPIs and continuous improvement, you will be supported in your professional development through sponsored qualifications. Join a forward-thinking company that values ambition and offers a range of perks, including flexible working hours and career progression opportunities. If you are passionate about finance and eager to make a difference, this is the perfect role for you.

Benefits

Performance Based Bonus Scheme

Flexible working hours

Access to Apprenticeships

Career development opportunities

15% Staff Discount

ASDA Discount Card

Free Secure Car Parking

Waterside Café

Dress Down Fridays

Free Eye Test

Qualifications

• Experience in Credit Control/Accounts Receivable preferred.
• Strong working knowledge of MS Excel is preferred.

Responsibilities

• Manage customer accounts to maximize cash collection.
• Ensure a proactive approach to collecting outstanding debt.
• Maintain strong relationships with customers and colleagues.

Skills

Credit Control

Accounts Receivable

MS Excel

Time Management

Organizational Skills

Teamwork

Fluency in French or German

Education

AAT or ACCA qualifications

Tools

Accounting Software

Job description

Role: Credit Controller
Location: Blackburn, BB1 2FA – Office Based
Contract: Full-Time / Permanent Salary: £23,860 - £27,000 Dependent on experience & Discretionary Bonus Scheme Company: EG Group
About the Role: An exciting opportunity has arisen for a Credit Controller to join our Transactional Shared Service Centre at Waterside Head Office in Blackburn. Reporting to the Credit Control Team Leader, you will play a key role in transforming the finance department as EG Group continues its growth. You will manage customer accounts to maximise cash collection, minimise risk, and exceed KPIs while ensuring all debts are collected according to the company’s policies and payment terms. The role is ideal for an ambitious individual with a passion for Finance & Credit Management. There is also an opportunity for further development through professional qualifications, such as AAT or ACCA, sponsored by EG Group.
What you’ll be doing:

1. Ensure a proactive approach to collecting outstanding debt to meet collection targets.
2. Maintain accurate records of chasing and payment promises.
3. Take guidance from your team leader to effectively deal with issues.
4. Assist with the workload of other team members as required.
5. Drive continuous improvement in the number of days debts remain overdue.
6. Remove non-value-added tasks from day-to-day activities.
7. Manage and monitor new customer accounts, setting and controlling credit limits.
8. Maintain strong relationships with customers and internal colleagues.
9. Manage your own portfolio of accounts and ensure debts are collected in line with company policy.
10. Timely escalation of issues where appropriate.
11. Work collaboratively with operational teams across the Group.
12. Provide assistance to managers on ad hoc projects.
13. Present and communicate to key stakeholders effectively.

This list is not exhaustive and may be added to or amended from time to time.
What we’re looking for:

1. Experience in Credit Control/Accounts Receivable is preferred but not essential.
2. Experience using accounting software is preferred but not essential.
3. Strong working knowledge of MS Excel is preferred but not essential.
4. Proactive and ambitious with the ability to manage and prioritise workload.
5. Excellent time management and organisational skills.
6. Ability to work well independently or as part of a team.
7. Fluency in French or German is preferred but not essential.

Why Join EG Group:

1. Performance Based Bonus Scheme
2. Flexible working hours (8am – 10am start, 8-hour working day)
3. Access to Apprenticeships and accredited qualifications
4. Career development and progression opportunities within a global organisation.
5. Up to 15% Staff Discount on qualifying purchases across EG Group retail stores
6. ASDA Discount Card – 10% off all ASDA stores
7. Free Secure Car Parking
8. Waterside Café - freshly prepared meals at affordable prices
9. Dress Down Fridays
10. Prayer and Ablution Facilities
11. Work Anniversary Rewards
12. Free Eye Test

Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.