Credit Controller

TN United Kingdom; Blackburn; On-site; GBP 23,000 - 27,000; Full time

Job summary

Join a leading independent convenience retailer as a Credit Controller in Blackburn. This role offers the chance to enhance finance operations while managing customer accounts to maximize cash collection. You'll be part of a dynamic team, focusing on improving departmental efficiency and achieving key performance indicators. With opportunities for professional development through sponsored qualifications, this position is ideal for a proactive and ambitious individual looking to make a significant impact in a thriving organization. Enjoy a range of benefits, including performance-based bonuses and flexible working arrangements.

Benefits

Performance-based Bonus Scheme

Employee Life Assurance

EG Group Discounts

ASDA Discount Card

Smart Health Services

Employee Assistance Programme

Learning & Development Resources

Free Secure Car Parking

Flexi-Time

Cycle to Work Facilities

Qualifications

• Experience in Credit Control or Accounts Receivable preferred.
• Strong MS Excel skills and familiarity with accounting software a plus.

Responsibilities

• Manage customer accounts to maximize cash collection and minimize risk.
• Proactively collect outstanding debts to meet collection targets.
• Maintain accurate records of collections and payment promises.

Skills

Credit Control/Accounts Receivable

MS Excel

Fluency in French or German

Workload Management

Time Management

Organizational Skills

Proactive Attitude

Education

AAT Qualification

ACCA Qualification

Tools

Accounting Software

Job description

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Location: Blackburn, BB1 2FA – Office Based

Contract: Full Time / Permanent

Salary: £23,860 - £27,000 (Dependent on experience & Discretionary Bonus Scheme)

Company: EG Group

About the role

An opportunity has arisen for a Credit Controller to join our Transaction Shared Service centre located at our Waterside Head Office in Blackburn.

Reporting to the Credit Control Team Leader, you will play a key role in transforming our finance operations as our business grows.

Your responsibilities include managing customer accounts to maximize cash collection, minimize risk, and exceed KPIs, ensuring all debts are collected in line with company policies and payment terms.

We seek a forward-thinking, ambitious individual with a passion for Finance & Credit Management. The successful candidate will demonstrate professionalism, accuracy, and a desire to improve departmental efficiency.

Opportunities for further development include completing EG Group-sponsored qualifications such as AAT or ACCA.

If you're ready for a new challenge and want to be part of EG Group's next chapter, this role could be perfect for you!

Duties & Responsibilities

• Proactively collect outstanding debts to meet collection targets
• Maintain accurate records of collections and payment promises
• Follow guidance from your team leader to resolve issues
• Assist with team workload when needed
• Improve the number of days debts remain overdue
• Streamline activities by removing non-value-added tasks
• Manage new customer accounts, including setting credit limits
• Maintain strong relationships with customers and colleagues
• Manage your portfolio of accounts to ensure debt collection
• Escalate issues promptly when appropriate
• Collaborate with operational teams across the Group
• Assist managers with ad hoc projects
• Communicate effectively with key stakeholders

This list is not exhaustive and may be updated as needed.

Candidate Requirements

• Experience in Credit Control/Accounts Receivable (preferred but not essential)
• Experience with accounting software (preferred but not essential)
• Strong MS Excel skills (preferred but not essential)
• Proactive and ambitious attitude
• Good workload management and prioritization skills
• Excellent time management and organizational skills
• Ability to work independently and in a team
• Fluency in French or German (preferred but not essential)

Benefits & Rewards

• Performance-based Bonus Scheme
• Employee Life Assurance
• EG Group Discounts at stores and restaurants
• ASDA Discount Card – 10% off
• EG Cares Benefits – discounts across 900 retailers
• Smart Health – online GP, health checks, wellbeing support
• Employee Assistance Programme and Wellbeing Centre
• Learning & Development resources including extensive online courses
• Free Secure Car Parking
• Dress Down Fridays
• Flexi-Time
• Prayer and Ablution Facilities
• Cycle to Work / Shower Facilities
• Sit / Stand Desk Facilities
• Work Anniversary Rewards
• Free Eye Tests

About EG Group

EG Group is a leading independent convenience retailer with a global presence, including the UK, Ireland, Europe, Australia, and the USA.

Founded in 2001, we focus on delivering innovative convenience retail experiences through strategic acquisitions and new developments.

We are committed to excellent customer service, strong retail partnerships, and supporting local communities.

Please note: The successful applicant will undergo a DBS check, funded by EG Group.