Credit Controller

SF Recruitment; Birmingham; On-site; GBP 28,000 - 32,000; Full time

Job summary

A dynamic recruitment business in Birmingham is seeking a confident Credit Controller to manage cashflow processes, ensuring timely collections and resolving client queries. The ideal candidate has experience in credit control, strong communication skills, and the ability to work collaboratively across departments. This role offers a competitive salary, inclusive office culture, and opportunities for professional development.

Benefits

Friendly office culture

Central location with transport links

Competitive salary

Performance-related bonus

Professional development opportunities

Qualifications

• Proven experience in a credit control or accounts receivable role.
• Excellent interpersonal and communication skills.
• Strong problem-solving ability around invoice disputes.

Responsibilities

• Manage and reduce aged debt across a diverse client portfolio.
• Liaise with clients to resolve invoice queries.
• Build and maintain strong relationships with internal stakeholders.

Skills

Proven experience in credit control

Excellent communication skills

Strong problem-solving ability

Organizational skills

Tools

Accounting software

Microsoft Excel

Job description

Credit Controller - Permanent role
Birmingham City Centre
Salary: GBP28-32k depending on experience

Are you a proactive and driven Credit Controller with a passion for building strong working relationships and making a real impact? We are working with a dynamic and fast-paced recruitment business located in the heart of Birmingham City Centre, and they are looking for a confident Credit Controller to join our growing finance team.

About the Role

As Credit Controller, you'll be at the forefront of our cashflow process-responsible for ensuring timely collections, resolving client queries, and working closely with consultants and management to drive accountability and results. This is a pivotal role requiring strong communication skills, attention to detail, and the ability to manage competing priorities.

Key Responsibilities

• Proactively manage and reduce aged debt across a diverse client portfolio
• Liaise with clients to resolve invoice queries and secure timely payments
• Build and maintain strong working relationships with internal stakeholders, including recruitment consultants and managers
• Provide regular updates on debtor performance and escalate key issues where necessary
• Maintain accurate and up-to-date records of all credit control activity
• Assist in month-end processes and reporting as required
• Support continuous improvement in credit control processes and client onboarding

About You

• Proven experience in a credit control or accounts receivable role
• Excellent interpersonal and communication skills with a confident phone manner
• Strong problem-solving ability, particularly around invoice disputes and query resolution
• Able to build credibility and work collaboratively across departments
• Highly organised with the ability to prioritise workload in a fast-paced environment
• Working knowledge of accounting software and Microsoft Excel

What you'll get

• A friendly, inclusive, and supportive office culture
• Central Birmingham location with excellent transport links
• Competitive salary and performance-related bonus
• Opportunities for professional development and career progression