Credit Control Team Leader

www.topfinancialjobs.co.uk - Jobboard; Maidenhead; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company near Maidenhead seeks a Credit Control Team Leader to enhance their team and operations. The role offers hybrid working, excellent development opportunities, and a bonus incentive scheme. Ideal candidates will possess strong credit control experience and team management capabilities.

Benefits

Hybrid working

On-site parking

Incentive bonus scheme

Qualifications

• Proven record in Credit Control with immediate impact.
• Experience managing a team.
• Strong relationship-building abilities.

Responsibilities

• Leading and mentoring a team of credit controllers.
• Conducting performance reviews and managing team schedules.
• Ensuring adherence to credit control policies.

Skills

Attention to detail

Communication skills

Negotiation skills

Planning and organization

Education

Experience in Credit Control

Team management experience

Public Sector experience (desirable)

Tools

Excel

Job description

A brilliant opportunity has arisen in a well-established technology company based near Maidenhead for a Credit Control Team Leader position. This role is ideal for someone with similar experience looking to grow their experience and expand their career.

This role offer hybrid working and on site parking! This role also offers an incentive bonus scheme.

Responsibilities:

• Leading, mentoring, and developing a team of credit controllers, including providing regular training and support
• Conducting performance reviews, setting KPIs, and addressing performance issues.
• Managing team schedules and overseeing office attendance
• Ensuring adherence to company policies and procedures for credit control and debt collection.
• Managing the approval process for various financial transactions (e.g., refunds, currency exchanges).
• Acting as the escalation point for resolving complex customer queries and complaints.
• Conducting regular ledger reviews with individual team members and with the Deputy Credit Control Manager
• Identifying opportunities and implementing strategies to improve operational efficiency within the credit control function.
• Working closely with the Deputy Credit Control Manager to ensure alignment and achieve departmental goals.

Person Specification:

• A proven record of Credit Control work, with the ability to hit the ground running
• Previous experience managing a team
• Excellent attention to detail
• Experience of dealing with the Public Sector (desirable)
• Excellent communication skills with a passion for working with people and the ability to quickly build and sustain strong relationships.
• Effective negotiation skills
• Strong planning, organisation, and administration skills with use of internal systems and Excel

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