Credit Control Specialist

Sunbelt Rentals UK & Ireland; Warrington; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible rewards package

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Job summary

Sunbelt Rentals UK & Ireland in Warrington is seeking a Credit Controller Specialist to manage customer credit risk and ensure timely debt collection. The role is hybrid, with three days per week in the Warrington Support Office, and sits within a FTSE100 company renowned for its equipment rental leadership.

You will review credit limits, monitor exposure, and support recovery actions while maintaining strong customer relationships and robust credit procedures.

Qualifications

• Excellent administrative and organisational abilities with accuracy.
• Ability to work under pressure and meet deadlines.
• Work on own initiative and as part of a team.
• Strong communication skills at all levels, both written and verbal.
• Experience in credit control or accounts receivable is desirable.

Responsibilities

• Cash collection - chase due and overdue payments via phone, email and written correspondence.
• Aged debt reduction and query resolution with sales and operations.
• Monitor customer credit exposure and review credit limits.
• Review customer financials and credit reports to assess risk.
• Place accounts on stop/hire suspension in line with policy.
• Support legal action debt recovery when required.
• Allocate cash receipts accurately and reconcile accounts.
• Ensure adherence to internal credit policies and procedures.

Skills

Administrative skills

Attention to detail

Pressure management

Initiative

Communication at all levels

Job description

Are you ready to join a Company that really believes that people are the very heart of the business and really values your contribution? Due to the continued expansion of the business and increasing demands, we’re looking for a Credit Controller Specialist who will thrive in a busy operational environment to join our Credit Control team at Birchwood Park, Warrington.

In this dynamic role as a Credit Controller Specialist, you will oversee and manage customer credit risk, ensuring the timely collection of outstanding debts. You will work to minimise bad debt exposure while fostering strong customer relationships and upholding robust credit control procedures.

Key Responsibilities Will Include

• Cash collection - chase due and overdue payments via phone, email and written correspondence
• Aged debt reduction
• Query resolution / problem solving - liaising with sales and operations
• Monitor customer credit exposure
• Reviewing, increasing / decreasing customer credit limits where applicable
• Review customer financial information and credit reports to asses risk
• Place accounts on stop/hire suspension when necessary, in line with policy
• Support legal action debt recovery when required
• Allocate cash receipts accurately and reconcile customer accounts
• Ensure adherence to internal credit policies and procedures

Role is hybrid working- 3 days per week in the Warrington Support Office

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations

To succeed in this role you will bring the following skill-set and behaviours:

Essential

• Have the ability to demonstrate excellent administrative/organisational abilities and a keen eye for details and accuracy.
• Ability to work well under pressure and meet deadlines.
• Be able to work on own initiative and as part of a team.
• Excellent communication skills at all levels.

Desirable

• Proven track record in a target driven environment.
• Proven experience in a credit control or accounts receivable role
• Experience within equipment rental, construction, plant hire, or a similar asset-based industry
• Knowledge of rental billing cycles and contract-based invoicing
• Experience working with credit reference agencies

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.