Credit Control Manager

Anderson Knight; Motherwell; On-site; GBP 42,000 - 64,000; Full time

Job summary

Anderson Knight are recruiting an experienced Credit Control Manager on behalf of a leading global finance brokerage business, which has experienced significant growth across Scotland. This is an exciting opportunity to join a growing and ambitious organisation, taking ownership of the credit control function and playing a key role in supporting the continued expansion of the Scottish business.

You will be responsible for driving cash collection performance, overseeing credit control operations

Qualifications

• Minimum of 3 years' experience in a Credit Control Manager or senior credit control role.
• Proven experience leading and developing a credit control team.
• Strong knowledge of credit control, debt recovery, cash flow and risk.
• Experience in fast-paced, high-growth environments is advantageous.
• Excellent leadership, negotiation and stakeholder influence skills.
• Proficient in Excel and finance/credit management systems.

Responsibilities

• Lead, manage and develop the credit control team to meet targets.
• Oversee end-to-end credit control and cash collection.
• Develop and implement credit control strategies and procedures.
• Monitor aged debt and debtor performance; take action to minimise exposure.
• Negotiate payment arrangements on escalated accounts.
• Collaborate with senior management, finance, sales and operations.
• Produce management information: aged debt analysis, cash forecasts, KPIs.
• Review and enhance credit control processes to improve efficiency.
• Oversee customer credit assessments, limits and terms.
• Build relationships with internal and external stakeholders.

Skills

Credit control management

Leadership

Cash flow management

Debt recovery

Stakeholder management

Excel

Finance systems

Tools

Finance software

Excel

Job description

Anderson Knight are currently looking to recruit an experienced Credit Control Manager on behalf of a leading global finance brokerage business, which has experienced significant growth across Scotland.

This is an exciting opportunity to join a growing and ambitious organisation, taking ownership of the credit control function and playing a key role in supporting the continued expansion of the Scottish business. You will be responsible for driving cash collection performance, overseeing credit control operations and ensuring robust processes and procedures are in place to support business growth.

The ideal candidate will have a strong background in credit control management, excellent leadership capabilities and the ability to operate in a fast-paced, evolving environment. You will be commercially minded, results-driven and confident in developing processes, improving performance and building strong relationships across the business.

Key Responsibilities:

• Lead, manage and develop the credit control team, ensuring individual and departmental targets are achieved.
• Oversee the end-to-end credit control function, driving timely cash collection and maintaining strong control over outstanding debt.
• Develop and implement effective credit control strategies, policies and procedures to support the continued growth of the Scottish business.
• Monitor aged debt and debtor performance, identifying trends, managing risks and implementing appropriate action to minimise exposure.
• Take ownership of escalated accounts, negotiating payment arrangements and resolving complex queries and disputes.
• Work closely with senior management, finance, sales and operational teams to ensure a collaborative approach to credit management and cash flow optimisation.
• Produce and present regular management information, including aged debt analysis, cash collection forecasts and key performance indicators.
• Review and enhance existing credit control processes, identifying opportunities to improve efficiencies, strengthen controls and support scalability.
• Oversee customer credit assessments, credit limits and payment terms, ensuring appropriate risk management procedures are followed.
• Build and maintain strong relationships with internal and external stakeholders, ensuring a professional and commercially focused approach to customer account management.
• Ensure the credit control function operates in line with internal policies, procedures and relevant regulatory requirements.

Requirements:

• Minimum of 3 years' experience within a Credit Control Manager or senior credit control position.
• Proven experience leading, managing and developing a credit control team.
• Strong understanding of credit control, debt recovery, cash flow management and credit risk.
• A track record of improving collection performance, reducing aged debt and implementing effective processes.
• Experience working within a fast-paced, high-growth or evolving business environment would be advantageous.
• Excellent leadership, communication and negotiation skills, with the ability to influence stakeholders at all levels.
• Strong commercial awareness and the ability to identify and manage financial risk.
• Highly analytical, organised and proactive, with a strong focus on delivering results.
• Proficient in Microsoft Excel and finance/credit management systems.