Credit Control Assistant

Eaton Syalon Limited; Midlands; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading finance team in Derby is seeking a proactive Credit Control Assistant for a full-time, 6-month fixed-term contract. The role involves managing customer accounts, resolving billing queries, and providing administrative support within a collaborative environment. Ideal candidates will have prior credit control experience and a strong attention to detail.

Qualifications

• Previous Credit Control experience, ideally in a B2C environment.
• Strong attention to detail and a can-do attitude.

Responsibilities

• Manage a portfolio of customer accounts for overdue payments.
• Assist with resolving billing and project-related queries.
• Monitor and respond to the Credit Control inbox efficiently.

Skills

Attention to detail

Problem-solving

Customer service

Job description

Job Title: Credit Control Assistant

Location: Derby (Hybrid – 2 days in office, 3 days from home)

Job Type: Full-time | 6-Month Fixed-Term Contract

Are you a detail-oriented and proactive individual with a passion for finance and customer service? Eaton Syalon is recruiting for a well-known Derby-based business looking for someone who thrives in a team environment, enjoys problem-solving, and wants to make a meaningful contribution to the team.

Key responsibilities include:

1. Manage a portfolio of customer accounts by following up on overdue payments via telephone and email.
2. Assist the Accounts Receivable function with resolving queries linked to billing and project-related accounts.
3. Monitor the Credit Control inbox and respond to emails efficiently, ensuring queries and issues are dealt with promptly and professionally.
4. Perform additional administrative tasks as required to support the finance function and wider team.

If you're available immediately with previous Credit Control experience, ideally in a B2C environment, with strong attention to detail and a can-do attitude, we would love to hear from you.