Credit Control Administrator

HFL Building Solutions Group; Denton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated credit controller to join their supportive team. In this role, you will actively manage debtor balances and ensure timely collections while maintaining positive relationships with clients. Your strong problem-solving skills and attention to detail will be key in resolving queries and providing updates on debtor statuses. Enjoy a friendly work environment with regular company socials and a competitive salary based on experience. If you are motivated and looking for a rewarding opportunity, this position is perfect for you.

Benefits

Enhanced Pension Contribution

Free Parking

Regular Company Socials

Staff Referral Bonuses

Employee of the Month Voucher

Birthday Voucher

23 Days Holidays Plus 8 Bank Holidays

Qualifications

• 3+ years of experience in a credit control role.
• Strong interpersonal skills and professionalism.

Responsibilities

• Manage debtor balances and ensure timely payment collection.
• Investigate and resolve payment queries effectively.

Skills

Credit Control Experience

Microsoft Office Proficiency

Interpersonal Skills

Problem-Solving Skills

Attention to Detail

Experience with Financial Systems

Tools

Sage

SAP

Oracle

Job description

Main Duties And Responsibilities

1. Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with our customers.
2. Monitor debtor balances and ensure the timely collection of payments.
3. Investigate and resolve queries.
4. Provide regular updates on debtor statuses to all levels within the organisation.
5. Perform cash allocations on the finance system.
6. Be self-motivated and able to plan your time effectively.
7. Assist with all billing processes.
8. Provide support to the finance team as needed.

Knowledge, Skills And Experiences

1. Previous experience in a credit control role (3+ years).
2. Proficient in Microsoft Office (Outlook, Excel, Word).
3. Maintain professionalism and courtesy.
4. Ability to develop and maintain relationships with all clients.
5. Strong interpersonal skills with a focus on teamwork at all levels.
6. Solution-oriented with good problem-solving skills.
7. Ability to adapt and be flexible within the work environment.
8. Strong attention to detail.
9. Experience using financial systems (e.g., Sage, SAP, Oracle, or similar).

What We Have To Offer

• Salary depending on experience.
• Enhanced Pension Contribution.
• Free Parking.
• Supportive and Friendly Team Environment.
• Working Monday to Friday, 37.5 Hours, 8am to 4.00pm.
• Holidays - 23 days plus 8 days bank holidays.
• Regular company socials.
• Staff Referral bonuses.
• Employee of the month - voucher.
• Birthday - Voucher.