Credit Control - Accounts Recievable

Heidelberg Materials AG; Bristol; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the construction materials sector is looking for a Credit Control professional in Bristol. This role involves ensuring effective customer account management, compliance with controls, and providing excellent customer service. With a supportive team environment and development opportunities, the position offers a full-time contract and a range of employee benefits to promote well-being.

Benefits

Bonus incentives

Generous Pension Schemes up to 15%

27 days holiday excluding bank holidays

Flexible working options

Paid Volunteering Day

Employee Assistance Programme

Qualifications

• Excellent interpersonal and communication skills required.
• Minimum Grade 4/C GCSE in Maths and English.
• Basic Microsoft Office proficiency, especially Excel.

Responsibilities

• Provide excellent customer service and process transactional activities.
• Ensure compliance with processes and maintain accurate records.
• Support the team in achieving targets and embracing changes.

Skills

Interpersonal Skills

Communication Skills

Education

GCSE in Maths and English (Grade 4/C)

Tools

Microsoft Office

Job description

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Credit Control - Accounts Recievable, Bristol

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Client:

Location:

Bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8755ab191aae

Job Views:

5

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

Purpose of the role

The Heidelberg Materials Shared Service Centre (SSC) works alongside the business providing administrative support functions and customer excellence.

The Customer Accounts (CA) department is responsible for risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts.

Key accountabilities

Providing excellent customer service (Internally and externally) using our First Line Support model where implemented.

Processing all transactional activities through the relevant workflow tool.

Ensuring compliance with appropriate processes and controls - supporting the team to keep documentation up to date.

Ensuring effective escalation for non-standard requests or issues.

Accurately working within agreed SLA's on a right first time basis.

To work with high levels of integrity and confidentiality

Keeping appropriate records to enable correct reporting.

Embrace department and wider SSC initiatives and personal development.

Working as part of a team to work towards targets.

Positively support a team and department in change and innovation.

And any other task requested by your team lead or any SSC senior manager.

Requirements

Excellent interpersonal skills - with the drive and flexibility to support others.

Basic Microsoft Office (excel).

Excellent written and oral communication skills.

Additional

Study Support for AAT, CIMA and CICM

Full training given

Education/Qualification

Minimum of a Grade 4+ equivalent to a C at GCSE in Math's and English

What's on Offer

Location: Chipping Sodbury

Full Time

Working Hours: 36.25 hrs

Contract Type: Perm

Salary: Natioanl Living Wage

* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Gold) / Mates in Mind / Clear Assured (Foundation) / MPQC / Youth Employment / CTP / School & University Outreach / Gradcracker / Wellbeing for Life
* Compensation Package: Bonus incentives / Generous Pension Schemes up to 15% / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption
* Social Values: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover