Credit Control

www.findapprenticeship.service.gov.uk - Jobboard; Redhill; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading food company in Redhill is looking for an experienced Credit Controller to manage receivables, ensure timely collections, and maintain cash flow. Your role involves collaborating with internal teams and clients, evaluating customer credit, and resolving payment issues. You will enjoy 33 days of holiday, employee discounts, and various well-being benefits. This position offers a hybrid working model and requires strong communication and IT skills.

Benefits

33 days holiday

Employee Volunteering Days

Discount scheme

Well-being support groups

Training opportunities

Physical Well-being Benefits

Free Financial support tools

Qualifications

• Proven ability to work under pressure and meet deadlines.
• Strong communication skills for engaging with stakeholders.
• Ability to manage a sales ledger proactively.

Responsibilities

• Liaise with stakeholders to recover outstanding balances.
• Resolve internal queries to ensure timely payments.
• Maintain up-to-date debtor reports.

Skills

Attention to detail

Communication skills

IT proficiency

Microsoft Excel skills

Tools

Multiple CRM systems

Job description

Job Advert

Join Our Finance Team at The Compleat Food Group!

We’re excited to offer an incredible opportunity for an experienced Credit Controller to join our dedicated and professional
Finance team in Redhill.

We're looking for a proactive and confident Credit Controller to take ownership of our receivables process, ensuring timely
collections and maintaining a healthy cash flow.

In this pivotal role, you’ll evaluate customer credit, minimise financial risk, and work closely with clients and internal teams
to resolve payment issues, all whilst helping to support the financial strength and success of our business.

Who We Are:

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also
extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making
a positive impact.

Our team of over c6,000 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation
of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry,
Squeaky Bean, and Unearthed.

Working Hours:

The working hours are Monday to Thursday 08:30am – 5pm, and 8.30pm – 4pm on Fridays

We also offer Hybrid and flexible working.

Your Duties Will Include:

* Liaising with internal and external stakeholders, drive the timely recovery of outstanding unpaid balances across the Group for
the parts of the sales ledger you are responsible for. This includes emailing and calling customers as well as using customer
portals to identify and action solutions for non-payment
* Work with internal stakeholders to resolve queries and issues to ensure timely clearing of outstanding balances across the
Group, including debit notes and other internal matters that are the root cause of issues in Accounts Receivable
* Accurately allocate cash to customer accounts on a timely basis
* Maintain accurate and up-to-date debtor reports, including aged debt commentaries
* Generate manual invoices and credits on an as-needed basis
* Strong customer management and communication skills essential.
* IT literacy, including the ability to be proficient with multiple CRM systems
* Ad hoc work as requested by the Accounts Receivable Supervisor



Your Skills and Experience:

* Attention to detail, working under pressure and to deadlines
* Strong communication skills with ability to confidently engage with internal and external stakeholders
* Ability to take ownership of a ledger in a proactive and professional manner
* Good Microsoft Excel skills
* Strong IT skills



Benefits:

* 33 days holiday (including bank holidays)
* 2 Employee Volunteering Days per year
* Online and High-street retailer discount scheme
* Employee well-being and community support groups
* Informal and Formal training opportunities with personalised online LMS platform
* Charity Initiatives and Team events
* 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)
* Physical Wellbeing Benefits – Free on demand exercise hub and various gym discounts.
* Online Wellbeing benefits
* Free Financial wellbeing – mortgage calculators, budget tools, financial aid tools
* Holiday Discounts via Online Retail Discount



The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome
diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves
to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or
unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition
team.

If you would be interested in working with us, please send a message to [e-mail]
[[e-mail]] and should we have any roles we need additional support with we will reach out to you.