Creative Traffic and Workflow Coordinator

Birmingham City FC; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Birmingham City Football Club is seeking a highly organized Creative Traffic & Workflow Coordinator to streamline the delivery of marketing creative and content. You’ll act as the central hub between designers, content creators, agencies and suppliers to prioritise requests and maintain project momentum from brief to delivery.

Working in a fast-paced marketing environment, you’ll manage studio capacity, align stakeholders and ensure teams have what they need to deliver on time and at pace.

Responsibilities

• Own the intake of every brief across Marketing - creative, campaign, content, activation, partnership and matchday - through a single route on Monday.com, ensuring each one is properly scoped and prioritized.
• Pin down objectives, audience, deliverables, channels, dependencies and success measures at briefing.
• Run brief reviews with the Senior Marketing Planning Manager and Lead Designer to triage requests, confirm scope and delivery routes.

Job description

Location: St Andrew's @ Knighthead Park, Birmingham

Department: Marketing

Hours: 37.5 hours per week, Monday to Friday

Birmingham City Football Club is entering one of the most exciting periods in its history. With ambitious ownership, significant investment across the Club and a commitment to delivering excellence on and off the pitch, we are building a high-performing team capable of driving the Club forward.

Our men's team competes in the Championship, our women's team has returned to the Women's Super League, and both play at the iconic St Andrew's @ Knighthead Park. As we continue to grow our supporter base and strengthen our connection with communities across Birmingham and beyond, we are seeking talented individuals who share our passion, ambition and commitment to excellence.

The Opportunity

We're looking for a highly organised and proactive Creative Traffic & Workflow Coordinator to become the driving force behind our creative and content delivery process. This is an exciting opportunity for someone who thrives on managing workflows, coordinating multiple projects, and ensuring that creative teams have everything they need to deliver outstanding work on time and at pace.

Working within a fast-moving marketing environment, you'll act as the central hub between stakeholders, designers, content creators, agencies and suppliers, helping to prioritise requests, manage studio capacity, and keep projects moving from brief to delivery.

Key Responsibilities

Brief intake, prioritisation and pipeline

• Own the intake of every brief across Marketing - creative, campaign, content, activation, partnership and matchday - through a single route on Monday.com, ensuring each one is properly scoped, tiered, prioritised and assigned before it enters production.
• Pin down objectives, audience, deliverables, channels, dependencies and success measures at the point of briefing.
• Run brief reviews with the Senior Marketing Planning Manager and Lead Designer: triage new requests, agree scope, confirm the route - in-house or agency - and commit to a delivery date.
• Where demand exceeds capacity, escalat***