Creative Social Media Manager (all genders)

zooplus SE; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce company in London is seeking a Creative Social Media Manager to shape and execute brand presence across various social platforms. You will develop content strategies, manage social channels, and collaborate with teams to enhance engagement. Ideal candidates should have a strong creative sense, proven social media management experience, and a love for pets. This role offers a hybrid working setup with great benefits.

Benefits

20% discount in shop

Training programs

Team events

Qualifications

• Strong creative sense with an eye for design and storytelling.
• Proven experience in social media management and content concepting.
• Ability to create simple, visually appealing designs.
• Experience with tools like Adobe Creative Suite and social media platforms.
• Comfort working cross-functionally with creatives and marketers.

Responsibilities

• Develop content concepts for social media channels.
• Own and manage the day-to-day of social channels.
• Create briefings for all content formats.
• Collaborate with teams to adapt content based on insights.
• Support and guide teams in developing content concepts.

Skills

Creative sense

Social media management

Content concepting

Ability to write compelling copy

Design skills

Proficiency in Adobe Creative Suite

Experience with multi-social posting tools

Cross-functional collaboration

Love for pets

Tools

Adobe Creative Suite

Figma

Canva

Facebook Business Manager

Job description

Creative Social Media Manager (all genders), London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3e70f7a9b5b3

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

As a Creative Social Media Conceptor, you will play a pivotal role in shaping and executing our brand’s presence across social platforms. This role combines conceptual thinking, creative storytelling, and hands-on content production. You don’t just manage channels — you drive them forward through compelling ideas and audience-first content that resonates, performs, and evolves with trends.

Key Responsibilities

1. Creative Concepting & Content Strategy
   • Develop (data-backed) content concepts and social-first creative ideas for social media channels, primarily Instagram and TikTok, followed by Facebook, LinkedIn, and YouTube.
   • Translate brand, campaign, and product stories into platform-appropriate content.
   • Create original designs, compelling copy, and thumb-stopping headlines that reflect the brand voice and engage our audience.
2. Channel Management
   • Own and actively manage the day-to-day of the social channels of the UK, ensuring brand consistency, community management and engagement, and performance alignment.
   • Monitor and analyze channel performance, adapting content formats, posting schedules, and engagement tactics based on insights and trends.
   • Collaborate with local and international teams to ensure aligned messaging and leverage synergies across markets.
3. Content Creation & Production
   • Create briefings for all kinds of content formats, from static info graphics to animated assets and short-form videos.
   • Support the creation of static and motion assets with design and copywriting skills.
   • Work closely with video editors, designers, and copywriters to bring ideas to life in an engaging and brand-consistent way.
   • Contribute to master content creation and adapt assets for multi-channel use, ensuring consistency across regional teams.
4. Collaboration & Insights Integration
   • Work with the customer insights team and other departments to turn data and trends into actionable content ideas.
   • Use a data-driven approach to continuously improve content based on performance and feedback.
   • Collaborate with Art Directors, designers, and video teams to shape impactful campaigns.
   • Support and guide other teams in developing content concepts and managing creative processes.

Qualifications

• Strong creative sense with an eye for design and storytelling, especially in fast-paced, social-first environments.
• Proven experience in social media management and content concepting, ideally within e-commerce or consumer brands.
• Ability to write compelling, brand-consistent copy and create simple, visually appealing designs when needed.
• Proficiency in tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Figma, Canva, and social media platforms (Facebook Business Manager, Instagram, TikTok, Pinterest).
• Experience with multi-social posting tools (e.g., Sprinklr or similar).
• Comfort working cross-functionally with creatives, analysts, and marketers.
• A love for pets and passion for creating content that benefits pet parents.
• Bonus: Experience with AI tools for ideation and content creation is a plus.

Additional Information

We have over 1,000 professionals across 6 European offices. Our hybrid setup is 60% in-office, 40% remote. Benefits include a 20% discount in our shop, training, team events, and more. We are committed to diversity and inclusion.