Creative Services Senior Account Manager

AXA UK; London; Hybrid; GBP 60,000 - 72,000; Full time

Job summary

AXA UK is seeking a Senior Account Manager to join its Creative Services team. The role involves managing campaigns, leading a team, and fostering stakeholder satisfaction to develop insight-driven creative solutions. A competitive salary with significant benefits is offered, including a bonus and flexible working options.

Benefits

Private Medical Cover

38 Days Annual Leave

Excellent Pension

Career Breaks

Income Protection

Volunteering Days

Qualifications

• Significant experience in account management and project management.
• Experience in an in-house or agency setting preferred.

Responsibilities

• Deliver best-in-class service to business units and ensure seamless campaign execution.
• Lead a small team of account managers in close collaboration with creative and marketing teams.

Skills

Account Management

Project Management

Creative Operations

Leadership

Job description

We have an incredible opportunity to join us here at Phoenix Group as anSenior Account Managerto join ourCreative Servicesteam.

Job Type:Permanent

Location:This role could be based in either our London or Edinburgh offices with time spent working in the office and at home.

Flexible working:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.You can read more about Phoenix Flex here.

Closing Date:3 July, 2025

Salary and benefits:

£60,000 - £72,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

The role

To support the transformation of Creative Services by delivering best-in-class service to the business units, Group Brand & Marketing (GBAM) and the wider organisation. This role ensures seamless campaign execution, fosters stakeholder satisfaction, and contributes to the development of high-performing; insight-driven creative solutions aligned with strategic business objectives. It requires sound, strategic decision-making, the ability to manage multiple concurrent projects, and leadership of a small team of account managers in close collaboration with creative, brand and marketing teams.

What are we looking for?

Significant experience in account management, project management, or creative operations (ideally in an in-house or agency setting).

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.

Find out more about #LifeAtPhoenix

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues:www.thephoenixgroup.com/careers/talk-to-us