Creative Services Manager

Whippet London; Greater London; Hybrid; GBP 60,000 - 78,000; Full time

Benefits offered by this job

Private medical insurance

Pension plan

Enhanced annual leave

Early Friday finishes

Paid day off

Team outings

Up-to-date tech

Job summary

Whippet London is a creative agency seeking a Creative Services Manager to oversee resource planning across our 45-strong studio. You’ll coordinate creative workloads from briefing through to production, ensure on-time delivery and maintain productive relationships with project leads, copywriters and account directors.

The role requires 5+ years in creative resource management, familiarity with resourcing software, and a track record of developing systems that improve delivery.

Qualifications

• 5+ years of experience in creative resource management.
• Experience with budgeting and financial status reporting.
• Familiar with resourcing software and workflow systems.
• Proven ability to improve delivery through processes.

Responsibilities

• Manage, plan and control creative resource allocation across all studio projects.
• Manage daily production schedules and work closely with project leads throughout production.
• Source and engage with external partners, contractors, and freelancers where necessary.
• Develop and elevate our existing workflow processes and traffic management software.
• Build strong relationships across the studio.
• Regularly meet with teams to ensure projects are running to scheduled timelines.
• Take the lead in championing best practices with project filing and resource allocation procedures.
• Actively seek updates from across the studio on project status.
• Assist with identifying skills gaps and allocate the relevant resources on projects.
• Maintain and develop our freelance database.

Skills

Resource management

Resourcing software familiarity

Process development

Budget management

Financial reporting

Tools

Traffic management software

Resourcing software

Job description

We’re looking for a Creative Services Manager to join our growing team!

We are looking for an experienced individual to manage the creative resources across our studio.

The role requires experience of creative resource management in a design and marketing agency and is key to every member of our studio. You will be the go-to person and play a key role in facilitating smooth workflows and efficient use of resources. You’ll be involved in and plan resources from the point of briefing through to production to ensure our projects are delivered on time to the highest standards.

The ideal candidate will have 5+ years of experience, be familiar with resourcing software and responsible for developing systems and processes that improve the delivery of our projects. The role will support team leaders in managing resources and budgets and be responsible for regular financial status reporting.

This is an opportunity for someone with previous at a creative agency managing resources to take a step up and manage the creative resources of our 45 (wonderful!) people strong studio. The role offers a great development opportunity for a process-driven individual to build on our existing systems, work with our amazing multidisciplinary creatives, copywriters and account directors, and be part of a creative, fun and dedicated team!

Who are we?

Whippet is an award-winning creative agency transforming brands. We’ve been around for over 20 years, which means we know how to deliver results that count. We get brands, we get design, we get communications, and between our amazing team comprising of Creative, Strategy and Client Services, we deliver robust marketing designs and campaigns.

We work predominantly in retail, so it’s fast, but we love the variety and the pace! You’ll be working with some pretty amazing brands, alongside some pretty amazing people, so if you’re creative, passionate, motivated, and collaborative, you’ll fit right in.

What to expect?

Day-to-day as the Creative Services Manager at Whippet you’ll have the opportunity to:

• Manage, plan and control creative resource allocation across all studio projects.
• Manage daily production schedules and work closely with project leads throughout production.
• Source and engage with external partners, contractors, and freelancers where necessary.
• Develop and elevate our existing workflow processes and traffic management software.
• Build strong relationships across the studio.
• Regularly meet with teams to ensure projects are running to scheduled timelines.
• Take the lead in championing best practices with project filing and resource allocation procedures.
• Actively seek updates from across the studio on project status.
• Assist with identifying skills gaps and allocate the relevant resources on projects.
• Maintain and develop our freelance database.

What’s on offer?

Our team are our biggest asset, without a doubt. From managing the flow of projects through the studio, motivating and celebrating achievements, to producing outstanding creative work - we have developed a truly special culture, which is dedicated, collaborative, friendly and fun!

We offer a hybrid working model with 3 in the Whippet studio and 2 days out. Our studio in London Bridge is a place where we come together as a team and make creative magic.

There’s more too…

• Private medical insurance with Vitality
• Company pension plan with Royal London
• Enhanced annual leave for length of service
• Early Friday finishes for all and flexible start times
• A paid day off and contribution toward doing something that satisfies your curiosity
• Regular team outings, plus a big summer and Christmas party!
• All the up-to-date tech you’ll need