Creative Programme Manager , EU XCM

Amazon; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Amazon is seeking a driven Sr Creative Programme Manager to join the Cross Channel Marketing (XCM) Project Management function. You will oversee omni-channel campaigns, localization across 13+ European locales, and collaborate with Campaign Managers, Creative teams, and external agencies.

The role emphasizes risk management, process development, and introducing AI-driven enhancements to campaign delivery and production workflows at scale in a fast-paced global setting, with a strong focus on

Qualifications

• Advanced Excel skills (Pivot Tables, VLOOKUPs) and SQL.
• Experience working cross-functionally with tech and non-tech teams.
• Experience defining program requirements and using data and metrics to determine improvements.
• Experience in program or project management.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience defining and executing program requirements.

Responsibilities

• Independently manage the development and execution of integrated campaigns of small to medium scale for UK and Europe from end to end.
• Manage campaign and program alignment meetings and creative reviews with senior leaders, stakeholders and global partners.
• Responsible for project timings, costs, meetings, resources, scope, approvals, wash ups etc and functions as the main POC for the project.
• Partners with and manages creative teams – internal partners and / or external agencies. Manages creative asset development across multiple channels.
• Liaises with local and global teams and media agencies to agree formats and create deliverables lists for all channels.
• Manages transcreation and localisation of all assets through internal team or external agency, and guarantees accurate, timely and approved delivery (trafficking) to media owners.
• Collaborates with Producers, Post Producers, Project Managers, Campaign Managers, and Creative Leads to identify and schedule resources based on campaign and individual initiative needs. Manages own projects and resources.
• Contribute to the continual improvement of process and supporting tools for project management.
• Actively explore and propose AI-driven solutions that can be applied to current workflows — challenging existing systems and processes with a mindset of reinvention, not just optimisation. Bring bigger thinking to how we work, identifying opportunities to work smarter and faster through emerging technology.

Skills

Excel advanced

SQL

Cross-functional collaboration

Project management

AI awareness

Tools

Jira

Slack

Job description

Description

We are looking for a driven and super organised Sr Creative programme manager Project Manager to join our Project Management function in Cross Channel Marketing (XCM) at Amazon. This role will manage the execution and to day-to-day processes of our mass advertising campaigns and fixed marketing initiatives. Responsible for building effective partnerships with our Campaign Managers and Creative teams, they are able to manage creative development, production, localization, and drive cross functional team alignment within our XCM teams, business partners and external agencies.

The Project Manager will manage omni channel integrated campaigns, localised across 13+ European locales. They are able to work independently or alongside other project managers, using their experience to provide solutions for the benefit of the project and the wider team.

To be successful in this role, the candidate will be able to thrive in a dynamic and fast-paced global environment, assess and manage risks on an ongoing basis. They understand project management best practices, are able to clearly define roles and responsibilities of team members and stakeholders, manage multiple end-to end creative workflows, and able to proactively provide thoughtful solutions to address changes in timelines or feedback. They will be an organized self-starter with the ability to develop and implement processes and able to work alongside cross-functional teams to provide guidance for projects.

Critically, this person must bring genuine curiosity about AI and emerging technology — not just awareness, but a proactive desire to apply it to our space. They should be energised by the prospect of reinventing how we work, challenging legacy systems and processes, and proposing bold ideas for how AI can transform campaign delivery, production workflows, and cross-market operations at scale.

Key job responsibilities

This role requires a mixture of responsibilities, in particular:

• Independently manage the development and execution of integrated campaigns of small to medium scale for UK and Europe from end to end.
• Manage campaign and program alignment meetings and creative reviews with senior leaders, stakeholders and global partners.
• Responsible for project timings, costs, meetings, resources, scope, approvals, wash ups etc and functions as the main POC for the project. Determines project risk and over/underutilization on an ongoing basis, escalating issues as needed.
• Partners with and manages creative teams – internal partners and / or external agencies. Manages creative asset development across multiple channels.
• Liaises with local and global teams and media agencies to agree formats and create deliverables lists for all channels.
• Manages transcreation and localisation of all assets through internal team or external agency, and guarantees accurate, timely and approved delivery (trafficking) to media owners.
• Collaborates with Producers, Post Producers, Project Managers, Campaign Managers, and Creative Leads to identify and schedule resources based on campaign and individual initiative needs. Manages own projects and resources.
• Contribute to the continual improvement of process and supporting tools for project management.
• Actively explore and propose AI-driven solutions that can be applied to current workflows — challenging existing systems and processes with a mindset of reinvention, not just optimisation. Bring bigger thinking to how we work, identifying opportunities to work smarter and faster through emerging technology.

Basic Qualifications

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience working cross functionally with tech and non-tech teams

• Experience defining program requirements and using data and metrics to determine improvements

• Experience in program or project management

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining and executing program requirements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership

• Experience leading process improvements

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.