Creative Operations Lead

Ogilvy; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading creative agency in London is seeking a skilled Creative Operations Lead to enhance project management and drive creative efficiency. The role involves collaborating with senior leadership and optimizing resource allocation to ensure high-quality output across various projects. Candidates should have a strong background in creative operations and excellent communication skills. This position offers competitive benefits including flexible working hours and well-being support.

Benefits

25 days annual leave + 1 Volunteer Day

Enhanced Maternity, Adoption and Shared Parental Leave

Flexible Working Model

Health and Wellbeing incentives

Season Ticket Loan and Cycle to Work Scheme

Life Assurance

Qualifications

• Proven experience in a Creative operations or management role.
• Excellent communication and interpersonal skills.
• A can-do attitude with strategic thinking.

Responsibilities

• Overseeing all aspects of our creative process and driving efficiency.
• Monitoring utilization across the departments.
• Collaboration with the people team to maintain a productive environment.

Skills

Creative operations management

Excellent communication

Strategic planning

Team leadership

Stakeholder collaboration

Job description

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As we continue to drive and grow our operations function within Ogilvy, we are seeking a talented and experienced Creative Operations Lead to join our team with a focus on our creative projects integration, management and output. You will drive creative excellence and optimise our ways of working alongside our creative leaders and delivery directors, with a focus on efficiency and innovation – a unifying Lead to shape & organise the team for the future.

In this pivotal leadership role, you will maintain a birds eye view on all creative and design resource, planning & teams allocation, across the agency. You will specifically work in close partnership with the team of Senior Resource Managers and the ECD’s, Studio Management & Producer, and other stakeholders to ensure we deliver exceptional work through the effective deployment of our creatives via careful planning & talent allocation.

You’ll play a crucial role in aligning creative resource with business needs—balancing the big picture deliverables with the day-to-day, across many different projects & creative demands. You will work closely with the various Ops Leads, who deliver on our overarching creative agenda and vision for clients, by tracking the creative projects. The role will be responsible for driving and implementing best in class operational thinking and ways of working across the entire business, looking at streamlining workflows, increasing collaboration across departments, and ensuring all teams are well utilised.

You will work holistically across agency teams & clients, bringing together all capabilities and working with the team to ensure effective cross discipline casting and resourcing in the arena of creative project management. Also thinking about future facing skills and capabilities to deliver growth, setting our roadmap to ensure we’re attracting best in market talent to other creative, delivery & ops roles.

Focus on Creative Operations:

• Operational optimisation through management of creative teams & workload, and a focus on scheduling, efficiency and ways of working.
• Improving the Workflow process; efficient streamlining whilst maintaining the highest quality output & asset delivery.
• Effective cross discipline casting & resourcing across the agency, including managing short term resource needs & hiring new staff where needed
• Resource Management including systems/process/team growth.
• Future facing skills and capabilities. What do we need to deliver growth, including driving AI strategy & roadmap.
• Talent retention – do we have the right people on the right projects
  
  

Responsibilities:

• Working with the Leadership teams on the overarching strategies for Ogilvy ensuring the work entering the department aligns to the strategy.
• Overseeing all aspects of our creative process and driving efficiency throughout.
• Monitoring utilisation across the departments to ensure effective use of talent and look at ways to improve and impact.
• Supporting the growth and development of the creative & resourceing teams.
• Collaboration with the people team to establish and maintain a trusting, inclusive, and productive environment for employees and new starters.
• Increase and streamline collaboration across the creative community.
• Forecasting the needs and skill sets of the creative department in quarterly/yearly requirements based on commercials and output.

Requirements:

• Proven experience in a Creative operations or management role, sometimes called traffic or triage, leadership services, working alongside senior creatives across the industry.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organisation.
• A can-do attitude who can always find a solution with a firm but fair approach and be the backbone of the departments.
• Strategic thinker with the ability to develop and execute complex plans in a fast-paced, dynamic environment.
• Knowledge of industry best practices and emerging trends in creative operations and broader project management.
• A passion for creativity, innovation, and delivery of great work.
• Able to work across multiple workstreams at pace and scale.
• Excellent organisational and communication skills.
• Ability to work collaboratively and build relationships with a diverse range of people.
• Experience working within the creative industry (advertising, marketing, design etc.).
• Knowlegde of the industry trends and the latest who’s who of the creative world.
• Passion for creative services in advertising
  
  

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year.
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.