Creative Manager

Virgin Atlantic; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major airline company in Crawley is seeking a Creative Manager to lead an in-house creative team. The role includes shaping brand experiences, developing creative strategies, and collaborating with agencies for campaign alignment. Ideal candidates will have a relevant degree along with extensive design experience and proficiency in Adobe Creative Cloud. This position offers the chance to influence brand identity and elevate creative output.

Qualifications

• A relevant degree in Graphic Design or related field.
• Considerable design experience, particularly in leadership roles.
• Proven ability to lead creative teams with a collaborative approach.
• Mastery of design software, including Adobe Creative Cloud.

Responsibilities

• Lead and inspire a talented in-house creative team.
• Guide agencies to deliver resonant campaigns aligned with brand strategy.
• Champion the creative strategy and oversee development of brand assets.
• Deliver creative responses that uphold the Virgin Atlantic brand.

Job description

️ Take Your Career to New Heights

As Creative Manager, you’ll lead and inspire a talented in-house creative team (with 4 direct reports), shaping standout brand experiences across campaigns, digital channels, merchandise, and more. You'll support and deputise for the Head of Brand Identity and Creative, helping set the vision and elevate our creative output across all touchpoints.

This is a high-impact role, influencing not only brand power and customer satisfaction (NPS), but also key revenue streams—including international delivery and global campaign success.

You’ll act as a brand guardian and creative catalyst, blending strategic insight with bold storytelling, while consistently upholding and evolving our iconic visual identity.

Day to day

Mentor, challenge, and grow a high-performing creative team, unlocking potential and recruiting top talent as needed.

Guide agencies and in-house teams to deliver globally resonant campaigns, aligning with brand strategy and commercial goals.

Push creative boundaries across platforms and markets, encouraging bold, original thinking in every project.

Shape and evolve our brand standards, including photography, video, tone of voice, and design guidelines.

Craft compelling presentations, storyboards, and mood boards that bring concepts to life and secure stakeholder buy-in.

Additional Responsibilities

Champion our creative strategy and vision across the business.

Lead the development and rollout of new brand assets, short-format film content, and evolving toolkits.

Oversee agency partnerships and ensure flawless execution aligned with our brand identity.

Step in for the Head of Creative & Design as needed, managing meetings, budgets, and workflow.

Take briefs, engage with internal stakeholders, and deliver creative responses that push design standards while staying true to the Virgin Atlantic brand.

Ideally, you will have:

A relevant degree (e.g. Graphic Design or related) or equivalent industry experience.

Considerable design experience, including time spent in leadership roles.

Proven experience leading creative teams or functions with a hands-on, collaborative approach.

Mastery of design software, including Adobe Creative Cloud (InDesign, Illustrator, Photoshop, etc.).

Exceptional communication and stakeholder engagement skills.